Narrative:

Aircraft #1, las-iad, called on requesting FL370 (from FL330). I climbed him without seeing aircraft #2, day-oak, at FL350. At the time of the incident I was moderately busy attempting to separate two other jets just east of des moines, approximately 150 mi west of where the error occurred. My scan was not quick enough to cover the entire 200 mi width of my sector in time to stop the incident. I first became aware of the error through the conflict alert system. I turned the aircraft #1 to a 180 degree heading and stopped his climb at FL340. I turned the aircraft #2 to a 360 degree heading and issued traffic. I believe a large contributing factor to the error was the resectorization of airspace which occurred last week. I also believe we can expect similar problems until staffing increases permit more help at our sectors.

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Original NASA ASRS Text

Title: ARTCC RADAR CTLR CLBS ACR ACFT WITHOUT SEEING CONFLICTING ACR TFC IN CRUISE FLT. WHEN CONFLICT ALERT DRAWS THE ATTN OF THE CTLR, HE INITIATES CTL ACTIONS TO MAINTAIN SEPARATION, WITHOUT SUCCESS.

Narrative: ACFT #1, LAS-IAD, CALLED ON REQUESTING FL370 (FROM FL330). I CLBED HIM WITHOUT SEEING ACFT #2, DAY-OAK, AT FL350. AT THE TIME OF THE INCIDENT I WAS MODERATELY BUSY ATTEMPTING TO SEPARATE TWO OTHER JETS JUST E OF DES MOINES, APPROX 150 MI W OF WHERE THE ERROR OCCURRED. MY SCAN WAS NOT QUICK ENOUGH TO COVER THE ENTIRE 200 MI WIDTH OF MY SECTOR IN TIME TO STOP THE INCIDENT. I FIRST BECAME AWARE OF THE ERROR THROUGH THE CONFLICT ALERT SYS. I TURNED THE ACFT #1 TO A 180 DEG HDG AND STOPPED HIS CLB AT FL340. I TURNED THE ACFT #2 TO A 360 DEG HDG AND ISSUED TFC. I BELIEVE A LARGE CONTRIBUTING FACTOR TO THE ERROR WAS THE RESECTORIZATION OF AIRSPACE WHICH OCCURRED LAST WK. I ALSO BELIEVE WE CAN EXPECT SIMILAR PROBS UNTIL STAFFING INCREASES PERMIT MORE HELP AT OUR SECTORS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.