Narrative:

I was working overflt traffic at mht. Approved crossing traffic at 10000 ft. Had handed off northbound traffic to ZBW at boundary. (Sufficient time to have climbed.) wbound traffic at 10000 ft. Got busy with an arrival that didn't make the frequency change. Conflict alert went off. Being startled, I turned the northbound to a 90 degree heading and the swbound to a 270 degree heading. Should have taken care of it, but the northbound was talking to ZBW. I then issued traffic to the wbound. He picked them up and maintained visual. Because this took place over the main bang, the northbound showed no mode C. When it did show up, it was out of 11000 ft. The pilot of the northbound flight complained to ZBW. I informed them of the use of visual and that's how it ended. I just was struck how both had TCASII and said nothing and the main bang interfered with my perception of the whole thing.

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Original NASA ASRS Text

Title: APCH CTLR AT MHT IS WORKING A NBOUND ACR AT 10000 FT AND SWBOUND ACR AT 10000 FT ON CONVERGING COURSES. NEAR THE RADAR MAIN BANG, THE ARTS CONFLICT ALERT ALARMS DRAWING THE CTLR'S ATTN TO THE PROB. CTLR ATTEMPTS TO PROVIDE COURSE SEPARATION BUT THE NBOUND HAS CHANGED TO ZBW FREQ. THE OTHER ACFT IS INSTRUCTED TO MAINTAIN VISUAL SEPARATION FROM THE NBOUND. SEPARATION EFFORT MAY HAVE BEEN TOO LATE.

Narrative: I WAS WORKING OVERFLT TFC AT MHT. APPROVED XING TFC AT 10000 FT. HAD HANDED OFF NBOUND TFC TO ZBW AT BOUNDARY. (SUFFICIENT TIME TO HAVE CLBED.) WBOUND TFC AT 10000 FT. GOT BUSY WITH AN ARR THAT DIDN'T MAKE THE FREQ CHANGE. CONFLICT ALERT WENT OFF. BEING STARTLED, I TURNED THE NBOUND TO A 90 DEG HDG AND THE SWBOUND TO A 270 DEG HDG. SHOULD HAVE TAKEN CARE OF IT, BUT THE NBOUND WAS TALKING TO ZBW. I THEN ISSUED TFC TO THE WBOUND. HE PICKED THEM UP AND MAINTAINED VISUAL. BECAUSE THIS TOOK PLACE OVER THE MAIN BANG, THE NBOUND SHOWED NO MODE C. WHEN IT DID SHOW UP, IT WAS OUT OF 11000 FT. THE PLT OF THE NBOUND FLT COMPLAINED TO ZBW. I INFORMED THEM OF THE USE OF VISUAL AND THAT'S HOW IT ENDED. I JUST WAS STRUCK HOW BOTH HAD TCASII AND SAID NOTHING AND THE MAIN BANG INTERFERED WITH MY PERCEPTION OF THE WHOLE THING.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.