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An air carrier B767 cabin attendant reports that a passenger insisted on smoking in the aft l-hand lavatory even after being counseled by the attendants.
| Attributes | |
| ACN | 395712 |
| Time | |
| Date | 199803 |
| Day | Tue |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : czqx |
| State Reference | NF |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : czqx |
| Operator | common carrier : air carrier |
| Make Model Name | B767-300 and 300 ER |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Phase | cruise other |
| Route In Use | enroute : atlantic enroute : other oceanic |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| ASRS Report | 395712 |
| Person 2 | |
| Affiliation | Other |
| Function | observation : passenger |
| Qualification | other other : other |
| Events | |
| Anomaly | non adherence : far other anomaly other |
| Independent Detector | other other : unspecified |
| Resolutory Action | none taken : detected after the fact other |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
Passenger exited aft l-hand lavatory on B767-300 and smelled strongly of cigarette smoke. Passenger was non american and had previously been personally apprised of non smoking policy law of united states carriers. When I asked him if he had smoked a cigarette in lavatory (twice -- he evaded first question) he answered affirmatively. He stated he disposed of cigarette in toilet. Other flight attendant checked lavatory, found ashes in sink, no indications in trash bins/storage bins of any residue. Purser talked to passenger citing captain's part 1 of manual. Passenger was observed repeating action. Security met passenger in dfw.
Original NASA ASRS Text
Title: AN ACR B767 CABIN ATTENDANT RPTS THAT A PAX INSISTED ON SMOKING IN THE AFT L-HAND LAVATORY EVEN AFTER BEING COUNSELED BY THE ATTENDANTS.
Narrative: PAX EXITED AFT L-HAND LAVATORY ON B767-300 AND SMELLED STRONGLY OF CIGARETTE SMOKE. PAX WAS NON AMERICAN AND HAD PREVIOUSLY BEEN PERSONALLY APPRISED OF NON SMOKING POLICY LAW OF UNITED STATES CARRIERS. WHEN I ASKED HIM IF HE HAD SMOKED A CIGARETTE IN LAVATORY (TWICE -- HE EVADED FIRST QUESTION) HE ANSWERED AFFIRMATIVELY. HE STATED HE DISPOSED OF CIGARETTE IN TOILET. OTHER FLT ATTENDANT CHKED LAVATORY, FOUND ASHES IN SINK, NO INDICATIONS IN TRASH BINS/STORAGE BINS OF ANY RESIDUE. PURSER TALKED TO PAX CITING CAPT'S PART 1 OF MANUAL. PAX WAS OBSERVED REPEATING ACTION. SECURITY MET PAX IN DFW.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.