Narrative:

We were sbound on J21, in radar contact, approaching positive control area at FL280. Mexico city center cleared us to descend to cross positive control area at 11000 ft. We read back departing FL280 for 11000 ft. All crew members heard the clearance as 11000 ft. It was a clear night and the terrain near positive control area was visible ahead and below us in the descent. The tepas 1 arrival is normally given and it states to expect positive control area at 14000 ft. Approaching 12000 ft I called mexico city center and asked them to confirm positive control area at 11000 ft. Center came back with negative, clearance was to cross positive control area at 14000 ft. Climb now to 13000 ft and cleared the tepas 1 arrival. We climbed back to 13000 ft and proceeded with the arrival. We believe mexico city center gave us the wrong altitude. The altitude did not seem that unusual since we often get cleared in that area to proceed direct smo to cross smo at 11000 ft.

Google
 

Original NASA ASRS Text

Title: AN ACR B727 FLC RPTS RECEIVING A DSCNT CLRNC, IN FOREIGN AIRSPACE, TO 11000 FT. LATER, THEY QUESTION THE ALT AND ARE TOLD THAT THEY WERE ASSIGNED 14000 FT.

Narrative: WE WERE SBOUND ON J21, IN RADAR CONTACT, APCHING PCA AT FL280. MEXICO CITY CTR CLRED US TO DSND TO CROSS PCA AT 11000 FT. WE READ BACK DEPARTING FL280 FOR 11000 FT. ALL CREW MEMBERS HEARD THE CLRNC AS 11000 FT. IT WAS A CLR NIGHT AND THE TERRAIN NEAR PCA WAS VISIBLE AHEAD AND BELOW US IN THE DSCNT. THE TEPAS 1 ARR IS NORMALLY GIVEN AND IT STATES TO EXPECT PCA AT 14000 FT. APCHING 12000 FT I CALLED MEXICO CITY CTR AND ASKED THEM TO CONFIRM PCA AT 11000 FT. CTR CAME BACK WITH NEGATIVE, CLRNC WAS TO CROSS PCA AT 14000 FT. CLB NOW TO 13000 FT AND CLRED THE TEPAS 1 ARR. WE CLBED BACK TO 13000 FT AND PROCEEDED WITH THE ARR. WE BELIEVE MEXICO CITY CTR GAVE US THE WRONG ALT. THE ALT DID NOT SEEM THAT UNUSUAL SINCE WE OFTEN GET CLRED IN THAT AREA TO PROCEED DIRECT SMO TO CROSS SMO AT 11000 FT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.