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An air carrier light transport flight crew runs afoul of a controller who loses his patience with flcs who did not use their call signs during radio xmissions.
| Attributes | |
| ACN | 374739 |
| Time | |
| Date | 199707 |
| Day | Sat |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | atc facility : etx |
| State Reference | PA |
| Altitude | msl bound lower : 14000 msl bound upper : 14000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zny tower : dfw |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 135 |
| Flight Phase | cruise other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : instrument pilot : commercial pilot : cfi |
| Experience | flight time last 90 days : 181 flight time total : 2600 flight time type : 289 |
| ASRS Report | 374739 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 255 flight time total : 6400 flight time type : 400 |
| ASRS Report | 374640 |
| Events | |
| Anomaly | non adherence : far non adherence : published procedure other anomaly other |
| Independent Detector | other controllera other flight crewa |
| Resolutory Action | none taken : detected after the fact |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | Pilot Deviation other |
Narrative:
While en route from new haven, ct, to washington's dulles airport at 14000 ft on 135.75 and acting as a crew member on an air carrier flight, we passed through new york's airspace. I observed an air traffic controller questioning a couple of aircraft as to their call sign after readbacks. I heard an air carrier flight reprimanded about not using his call sign and another air carrier flight commented about the controller entertaining him. This seemed to anger the controller. ATC then made a general broadcast that he didn't have caller identify or mental telepathy to use call signs. When another aircraft changed frequencys they made the comment that 'it had been a real pleasure,' this was in addition to numerous other comments by other aircraft. On our handoff to another new york frequency 133.67 I was determined not to mix-up any of what the controller had told me. In my readback I forgot to use my call sign replying with only the new frequency and 'good day sir.' before I could correct my mistake the controller snapped back with 'I'm going to write you up, I'm going to write you up and turn it in to the gato.' I apologized and stated that I had made a mistake and that it was completely unintentional. The controller then replied, 'we'll see what the gato has to say about that.' this person could have just been having a bad day. However, this only diverted the attention of everyone involved from other duties we were assigned.
Original NASA ASRS Text
Title: AN ACR LTT FLC RUNS AFOUL OF A CTLR WHO LOSES HIS PATIENCE WITH FLCS WHO DID NOT USE THEIR CALL SIGNS DURING RADIO XMISSIONS.
Narrative: WHILE ENRTE FROM NEW HAVEN, CT, TO WASHINGTON'S DULLES ARPT AT 14000 FT ON 135.75 AND ACTING AS A CREW MEMBER ON AN ACR FLT, WE PASSED THROUGH NEW YORK'S AIRSPACE. I OBSERVED AN AIR TFC CTLR QUESTIONING A COUPLE OF ACFT AS TO THEIR CALL SIGN AFTER READBACKS. I HEARD AN ACR FLT REPRIMANDED ABOUT NOT USING HIS CALL SIGN AND ANOTHER ACR FLT COMMENTED ABOUT THE CTLR ENTERTAINING HIM. THIS SEEMED TO ANGER THE CTLR. ATC THEN MADE A GENERAL BROADCAST THAT HE DIDN'T HAVE CALLER IDENT OR MENTAL TELEPATHY TO USE CALL SIGNS. WHEN ANOTHER ACFT CHANGED FREQS THEY MADE THE COMMENT THAT 'IT HAD BEEN A REAL PLEASURE,' THIS WAS IN ADDITION TO NUMEROUS OTHER COMMENTS BY OTHER ACFT. ON OUR HDOF TO ANOTHER NEW YORK FREQ 133.67 I WAS DETERMINED NOT TO MIX-UP ANY OF WHAT THE CTLR HAD TOLD ME. IN MY READBACK I FORGOT TO USE MY CALL SIGN REPLYING WITH ONLY THE NEW FREQ AND 'GOOD DAY SIR.' BEFORE I COULD CORRECT MY MISTAKE THE CTLR SNAPPED BACK WITH 'I'M GOING TO WRITE YOU UP, I'M GOING TO WRITE YOU UP AND TURN IT IN TO THE GATO.' I APOLOGIZED AND STATED THAT I HAD MADE A MISTAKE AND THAT IT WAS COMPLETELY UNINTENTIONAL. THE CTLR THEN REPLIED, 'WE'LL SEE WHAT THE GATO HAS TO SAY ABOUT THAT.' THIS PERSON COULD HAVE JUST BEEN HAVING A BAD DAY. HOWEVER, THIS ONLY DIVERTED THE ATTN OF EVERYONE INVOLVED FROM OTHER DUTIES WE WERE ASSIGNED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.