Flight crew of B767 received confusing rerte clrncs from the center including a STAR to dfw which no...

Attributes
ACN	368883
Time
Date	199705
Day	Thu
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : ipl
State Reference	CA
Altitude	msl bound lower : 13000 msl bound upper : 13000
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zla
Operator	common carrier : air carrier
Make Model Name	B767 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	Other Other
Flight Phase	climbout : intermediate altitude
Route In Use	departure other departure sid : sid
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	368883
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : instrument
Events
Anomaly	other anomaly other
Independent Detector	other flight crewa
Resolutory Action	flight crew : returned to intended course or assigned course
Consequence	Other
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	other

Narrative:

Upon checking in with ZLA we were told to go direct ipl. Since that wasn't on the flight plan, I queried ATC what we should do after that. He then quickly gave me a route that did not sound familiar. I read him what we had and asked if we were getting a rerte -- if he could read it so I could copy it. The new route given was direct ipl J2 gbn J50 sso J4 ink acton 4 arrival to dfw. I asked him to verify the arrival. He once again said acton. I told him it didn't exist anymore and he then told me I'd have to check with ZFW when we got there. Checking in with ZAB, I again asked them to verify our route due to the confusion out of ZLA. They gave us direct ewm J4 ink acton arrival. At this point we told them we'd like to stay on current routing to gbn until we got things straightened out, and I mentioned to him that acton arrival no longer existed, that he must mean the glen rose. He then replied acton was still in their computers, but that yeah, glen rose is ok, and that we could continue to gbn, but he needed us over ewm after that. Monitoring the calls from other aircraft as they checked in, it appeared everyone was confused about clrncs coming out of ZLA today. We felt the complete rerte should have been given to us prior to takeoff, as opposed to climbing out of the los angeles basin, and that ATC needs to update their computers on what stars are actually in existence.

Original NASA ASRS Text

Title: FLC OF B767 RECEIVED CONFUSING RERTE CLRNCS FROM THE CTR INCLUDING A STAR TO DFW WHICH NO LONGER EXISTED BUT WAS STILL IN THE CTR COMPUTER. RPTR SAID THAT IT APPEARED FROM MONITORED CALLS THAT EVERYONE WAS CONFUSED ABOUT CLRNCS COMING OUT OF ZLA.

Narrative: UPON CHKING IN WITH ZLA WE WERE TOLD TO GO DIRECT IPL. SINCE THAT WASN'T ON THE FLT PLAN, I QUERIED ATC WHAT WE SHOULD DO AFTER THAT. HE THEN QUICKLY GAVE ME A RTE THAT DID NOT SOUND FAMILIAR. I READ HIM WHAT WE HAD AND ASKED IF WE WERE GETTING A RERTE -- IF HE COULD READ IT SO I COULD COPY IT. THE NEW RTE GIVEN WAS DIRECT IPL J2 GBN J50 SSO J4 INK ACTON 4 ARR TO DFW. I ASKED HIM TO VERIFY THE ARR. HE ONCE AGAIN SAID ACTON. I TOLD HIM IT DIDN'T EXIST ANYMORE AND HE THEN TOLD ME I'D HAVE TO CHK WITH ZFW WHEN WE GOT THERE. CHKING IN WITH ZAB, I AGAIN ASKED THEM TO VERIFY OUR RTE DUE TO THE CONFUSION OUT OF ZLA. THEY GAVE US DIRECT EWM J4 INK ACTON ARR. AT THIS POINT WE TOLD THEM WE'D LIKE TO STAY ON CURRENT ROUTING TO GBN UNTIL WE GOT THINGS STRAIGHTENED OUT, AND I MENTIONED TO HIM THAT ACTON ARR NO LONGER EXISTED, THAT HE MUST MEAN THE GLEN ROSE. HE THEN REPLIED ACTON WAS STILL IN THEIR COMPUTERS, BUT THAT YEAH, GLEN ROSE IS OK, AND THAT WE COULD CONTINUE TO GBN, BUT HE NEEDED US OVER EWM AFTER THAT. MONITORING THE CALLS FROM OTHER ACFT AS THEY CHKED IN, IT APPEARED EVERYONE WAS CONFUSED ABOUT CLRNCS COMING OUT OF ZLA TODAY. WE FELT THE COMPLETE RERTE SHOULD HAVE BEEN GIVEN TO US PRIOR TO TKOF, AS OPPOSED TO CLBING OUT OF THE LOS ANGELES BASIN, AND THAT ATC NEEDS TO UPDATE THEIR COMPUTERS ON WHAT STARS ARE ACTUALLY IN EXISTENCE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Flight crew of B767 received confusing rerte clrncs from the center including a STAR to dfw which no longer existed but was still in the center computer. Reporter said that it appeared from monitored calls that everyone was confused about clrncs coming out of ZLA.