Narrative:

Started picking up ice, advised ZTL we needed lower (ice). 'Be another min or so' then we were given 15000 ft (no help) requested lower again. ZTL gave me a heading change only. Now the ice is really collecting. Advised center we need lower now! Dead air, airspeed dropping, controls a little sloppy. Advised ATC to get a supervisor on line now -- we're at the point of an emergency descent. Advised first officer to squawk 7700 when the controller gave me a descent to lower altitude, thus averting a dangerous situation. Center kept telling us how sorry they were. It seems atl would not answer center. No communication in our situation could have been fatal.

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Original NASA ASRS Text

Title: AN ACR FLC OF AN LTT TURBOPROP GETS INTO ICING CONDITIONS AND HAS DIFFICULTY OBTAINING A LOWER ALT. THE FLC DOES NOT DECLARE AN EMER, BUT DO CRITICIZE THE ARTCC CTLR WHO IS TRYING TO HELP THEM WHILE STAYING WITHIN THE NORMAL SEPARATION STANDARDS.

Narrative: STARTED PICKING UP ICE, ADVISED ZTL WE NEEDED LOWER (ICE). 'BE ANOTHER MIN OR SO' THEN WE WERE GIVEN 15000 FT (NO HELP) REQUESTED LOWER AGAIN. ZTL GAVE ME A HDG CHANGE ONLY. NOW THE ICE IS REALLY COLLECTING. ADVISED CTR WE NEED LOWER NOW! DEAD AIR, AIRSPD DROPPING, CTLS A LITTLE SLOPPY. ADVISED ATC TO GET A SUPVR ON LINE NOW -- WE'RE AT THE POINT OF AN EMER DSCNT. ADVISED FO TO SQUAWK 7700 WHEN THE CTLR GAVE ME A DSCNT TO LOWER ALT, THUS AVERTING A DANGEROUS SIT. CTR KEPT TELLING US HOW SORRY THEY WERE. IT SEEMS ATL WOULD NOT ANSWER CTR. NO COM IN OUR SIT COULD HAVE BEEN FATAL.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.