Narrative:

ATC cleared flight to 12000 ft at crowe, then subsequently limited that to 21000 ft while issuing a vector north. Aircraft had been sped up, slowed down and given normal speed prior to this, causing the automation to be a hindrance to operations and tripping to vertical speed. Aircraft did not automatic level at 21000 ft -- noted by pilots at 20600 ft. While correcting, ATC advised a step descent clearance to 20000 ft, then 16000 ft, and finally 12000 ft, 10000 ft, and visual approach. No traffic conflict noted. Factors: constant programming changes to the FMC, backside clock operations, distractions of in range calls and ATC changes to speed and altitude restrs that increased cockpit workload in the descent phase.

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Original NASA ASRS Text

Title: ALTDEV ALT UNDERSHOOT. AUTOPLT AUTOCAPTURE REVERTED TO VERT SPD MODE.

Narrative: ATC CLRED FLT TO 12000 FT AT CROWE, THEN SUBSEQUENTLY LIMITED THAT TO 21000 FT WHILE ISSUING A VECTOR N. ACFT HAD BEEN SPED UP, SLOWED DOWN AND GIVEN NORMAL SPD PRIOR TO THIS, CAUSING THE AUTOMATION TO BE A HINDRANCE TO OPS AND TRIPPING TO VERT SPD. ACFT DID NOT AUTO LEVEL AT 21000 FT -- NOTED BY PLTS AT 20600 FT. WHILE CORRECTING, ATC ADVISED A STEP DSCNT CLRNC TO 20000 FT, THEN 16000 FT, AND FINALLY 12000 FT, 10000 FT, AND VISUAL APCH. NO TFC CONFLICT NOTED. FACTORS: CONSTANT PROGRAMMING CHANGES TO THE FMC, BACKSIDE CLOCK OPS, DISTRACTIONS OF IN RANGE CALLS AND ATC CHANGES TO SPD AND ALT RESTRS THAT INCREASED COCKPIT WORKLOAD IN THE DSCNT PHASE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.