Narrative:

On the williamsport 1 arrival (fqm.FQM1), cleared to cross hayed intersection at FL190. It was set up in the FMC. Descent was initiated in vertical speed, then VNAV was selected. I was distracted by a call from a flight attendant in the cabin and did not catch the VNAV not engaged. ZNY called about 5 NM before hayed and asked if we were going to make the crossing restr. We then received vectors for a 360 degree turn to descend. There appeared to be no traffic conflict. Contributing factor was that first officer was off frequency talking to company and getting ATIS.

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Original NASA ASRS Text

Title: MLG CLRED TO CROSS HAYED INTXN AT FL190. DSCNT BEGUN IN VERT SPD THEN CHANGED TO VNAV. SOMEHOW, VNAV WAS NOT ENGAGED OR BECAME DISENGAGED AND ACFT APCHED HAYED AT FL240. ATC GAVE FLT A 360 DEG TURN IN ORDER TO MAKE THE ALT XING RESTR.

Narrative: ON THE WILLIAMSPORT 1 ARR (FQM.FQM1), CLRED TO CROSS HAYED INTXN AT FL190. IT WAS SET UP IN THE FMC. DSCNT WAS INITIATED IN VERT SPD, THEN VNAV WAS SELECTED. I WAS DISTRACTED BY A CALL FROM A FLT ATTENDANT IN THE CABIN AND DID NOT CATCH THE VNAV NOT ENGAGED. ZNY CALLED ABOUT 5 NM BEFORE HAYED AND ASKED IF WE WERE GOING TO MAKE THE XING RESTR. WE THEN RECEIVED VECTORS FOR A 360 DEG TURN TO DSND. THERE APPEARED TO BE NO TFC CONFLICT. CONTRIBUTING FACTOR WAS THAT FO WAS OFF FREQ TALKING TO COMPANY AND GETTING ATIS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.