Drunk passenger was removed from aircraft after becoming a problem for cabin attendants before depar...

Attributes
ACN	356737
Time
Date	199701
Day	Wed
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : ord
State Reference	IL
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	tower : zzz
Operator	common carrier : air carrier
Make Model Name	Fokker 100
Operating Under FAR Part	Part 121
Flight Phase	ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	356737
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
Events
Anomaly	other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	other
Consequence	Other
Supplementary
Air Traffic Incident	other

Narrative:

While boarding, the #1 flight attendant advised me that we had a drunk passenger in row X. In a very short time the #2 flight attendant advised me that he was a problem and that she wanted him off the plane. I called the ramp tower and asked for police and the proper people. He left the airplane peacefully and I don't know what happened after that. The agent working the flight was very helpful. All in all, this was no big deal except for 1 major problem. I later found out that the guy was so drunk that he had to be helped on the airplane by the passenger assistance people. I don't mean our agents -- who of course would know better -- but the people that push the wheelchairs and drive the carts. Someone needs to counsel these people that while their job may be to assist passenger, it is not to assist drunk passenger on the airplanes. I feel that if a guy is too drunk to walk on the airplane, then he is too drunk to ride for 2 1/2 hours on the same full airplane.

Original NASA ASRS Text

Title: DRUNK PAX WAS REMOVED FROM ACFT AFTER BECOMING A PROB FOR CABIN ATTENDANTS BEFORE DEP. PAX HAD BEEN ASSISTED ON ACFT BY PAX ASSISTANCE PEOPLE.

Narrative: WHILE BOARDING, THE #1 FLT ATTENDANT ADVISED ME THAT WE HAD A DRUNK PAX IN ROW X. IN A VERY SHORT TIME THE #2 FLT ATTENDANT ADVISED ME THAT HE WAS A PROB AND THAT SHE WANTED HIM OFF THE PLANE. I CALLED THE RAMP TWR AND ASKED FOR POLICE AND THE PROPER PEOPLE. HE LEFT THE AIRPLANE PEACEFULLY AND I DON'T KNOW WHAT HAPPENED AFTER THAT. THE AGENT WORKING THE FLT WAS VERY HELPFUL. ALL IN ALL, THIS WAS NO BIG DEAL EXCEPT FOR 1 MAJOR PROB. I LATER FOUND OUT THAT THE GUY WAS SO DRUNK THAT HE HAD TO BE HELPED ON THE AIRPLANE BY THE PAX ASSISTANCE PEOPLE. I DON'T MEAN OUR AGENTS -- WHO OF COURSE WOULD KNOW BETTER -- BUT THE PEOPLE THAT PUSH THE WHEELCHAIRS AND DRIVE THE CARTS. SOMEONE NEEDS TO COUNSEL THESE PEOPLE THAT WHILE THEIR JOB MAY BE TO ASSIST PAX, IT IS NOT TO ASSIST DRUNK PAX ON THE AIRPLANES. I FEEL THAT IF A GUY IS TOO DRUNK TO WALK ON THE AIRPLANE, THEN HE IS TOO DRUNK TO RIDE FOR 2 1/2 HRS ON THE SAME FULL AIRPLANE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Drunk passenger was removed from aircraft after becoming a problem for cabin attendants before departure. Passenger had been assisted on aircraft by passenger assistance people.