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Medium large transport flight crew reports problem with comprehending the ATIS computerized voice. They need to listen 3 to 4 times to be able to understand the information. Computerized ATIS voice unreadable.
| Attributes | |
| ACN | 355856 |
| Time | |
| Date | 199611 |
| Day | Tue |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | airport : aus |
| State Reference | TX |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 275 flight time total : 13000 flight time type : 10000 |
| ASRS Report | 355856 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : instrument |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : unable |
| Consequence | Other |
| Supplementary | |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | other |
Narrative:
During both of these evenings, part of the new automated ATIS was completely unreadable: taxiway closures and a lighting system that was out. Many of our pilots are complaining about the new system. We definitely have to listen to it two, three or more times to understand. The audio chip just is not producing a clear enough 'voice.'
Original NASA ASRS Text
Title: MLG FLC RPTS PROB WITH COMPREHENDING THE ATIS COMPUTERIZED VOICE. THEY NEED TO LISTEN 3 TO 4 TIMES TO BE ABLE TO UNDERSTAND THE INFO. COMPUTERIZED ATIS VOICE UNREADABLE.
Narrative: DURING BOTH OF THESE EVENINGS, PART OF THE NEW AUTOMATED ATIS WAS COMPLETELY UNREADABLE: TXWY CLOSURES AND A LIGHTING SYS THAT WAS OUT. MANY OF OUR PLTS ARE COMPLAINING ABOUT THE NEW SYS. WE DEFINITELY HAVE TO LISTEN TO IT TWO, THREE OR MORE TIMES TO UNDERSTAND. THE AUDIO CHIP JUST IS NOT PRODUCING A CLR ENOUGH 'VOICE.'
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.