Narrative:

While giving exit row briefing, a passenger complained that her seat was not in the full upright position. I showed her how to operate the seat back. Upon arrival at our destination, I examined the seat and found it to operate normally except, when applying extreme amount of force, it appeared the seat back might not remain in the fully upright position. After this discovery, I checked most of the other seats in the plane and found it difficult to determine the full upright locking position of many of the seats. I made maintenance control aware of this and they took appropriate action. I would recommend a visual indicator so the crew could readily determine that all the passenger have their seatbacks upright prior to departure.

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Original NASA ASRS Text

Title: AN ACR LTT CAPT THINKS THAT HIS ACFT'S SEATS SHOULD HAVE AN INDICATOR TO SHOW WHEN THE SEAT IS FULLY UPRIGHT. ACFT EQUIP PROB PAX SEATS HARD TO PUT IN UPRIGHT POS, HARD TO DETERMINE IF THEY ARE FULLY UPRIGHT.

Narrative: WHILE GIVING EXIT ROW BRIEFING, A PAX COMPLAINED THAT HER SEAT WAS NOT IN THE FULL UPRIGHT POS. I SHOWED HER HOW TO OPERATE THE SEAT BACK. UPON ARR AT OUR DEST, I EXAMINED THE SEAT AND FOUND IT TO OPERATE NORMALLY EXCEPT, WHEN APPLYING EXTREME AMOUNT OF FORCE, IT APPEARED THE SEAT BACK MIGHT NOT REMAIN IN THE FULLY UPRIGHT POS. AFTER THIS DISCOVERY, I CHKED MOST OF THE OTHER SEATS IN THE PLANE AND FOUND IT DIFFICULT TO DETERMINE THE FULL UPRIGHT LOCKING POS OF MANY OF THE SEATS. I MADE MAINT CTL AWARE OF THIS AND THEY TOOK APPROPRIATE ACTION. I WOULD RECOMMEND A VISUAL INDICATOR SO THE CREW COULD READILY DETERMINE THAT ALL THE PAX HAVE THEIR SEATBACKS UPRIGHT PRIOR TO DEP.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.