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Maintenance personnel, flight crew, both missed a stuck logbook page and aircraft released with an open logbook entry.
| Attributes | |
| ACN | 344457 |
| Time | |
| Date | 199608 |
| Day | Mon |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : anc |
| State Reference | AK |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zid |
| Operator | common carrier : air carrier |
| Make Model Name | B737-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : instrument pilot : flight engineer pilot : atp |
| Experience | flight time last 90 days : 150 flight time total : 13000 flight time type : 150 |
| ASRS Report | 344457 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : instrument |
| Events | |
| Anomaly | aircraft equipment problem : less severe non adherence : published procedure non adherence : far other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : detected after the fact |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | Pilot Deviation |
Narrative:
When I reported to my aircraft B737-200QC for a flight, maintenance was busy working on some kind of flap problem. Both the first officer and myself individually reviewed the logbook but found no 'open' write-ups. There was a previously reported write-up on the flaps which had been signed off earlier. After finishing up their work, the mechanics released the aircraft to us and said it was 'good to go.' having reviewed the book earlier, it was stowed and our 'late' flight departed. Upon landing back in anc after 2 segments, I noticed a slight roll when flaps 10 degrees selected. After an uneventful landing, I opened the logbook to enter my flap discrepancy and found a 'stuck' logbook page with an 'open' write-up about the flaps which was not signed off. The mechanics had missed it, I had missed it, and the first officer had missed it. All had thought that this was a 'verbal' problem which had not been re-entered in the logbook. The mechanics never would have released the aircraft to me, nor would I have ever accepted it and departed with an open write-up.
Original NASA ASRS Text
Title: MAINT PERSONNEL, FLC, BOTH MISSED A STUCK LOGBOOK PAGE AND ACFT RELEASED WITH AN OPEN LOGBOOK ENTRY.
Narrative: WHEN I RPTED TO MY ACFT B737-200QC FOR A FLT, MAINT WAS BUSY WORKING ON SOME KIND OF FLAP PROB. BOTH THE FO AND MYSELF INDIVIDUALLY REVIEWED THE LOGBOOK BUT FOUND NO 'OPEN' WRITE-UPS. THERE WAS A PREVIOUSLY RPTED WRITE-UP ON THE FLAPS WHICH HAD BEEN SIGNED OFF EARLIER. AFTER FINISHING UP THEIR WORK, THE MECHS RELEASED THE ACFT TO US AND SAID IT WAS 'GOOD TO GO.' HAVING REVIEWED THE BOOK EARLIER, IT WAS STOWED AND OUR 'LATE' FLT DEPARTED. UPON LNDG BACK IN ANC AFTER 2 SEGMENTS, I NOTICED A SLIGHT ROLL WHEN FLAPS 10 DEGS SELECTED. AFTER AN UNEVENTFUL LNDG, I OPENED THE LOGBOOK TO ENTER MY FLAP DISCREPANCY AND FOUND A 'STUCK' LOGBOOK PAGE WITH AN 'OPEN' WRITE-UP ABOUT THE FLAPS WHICH WAS NOT SIGNED OFF. THE MECHS HAD MISSED IT, I HAD MISSED IT, AND THE FO HAD MISSED IT. ALL HAD THOUGHT THAT THIS WAS A 'VERBAL' PROB WHICH HAD NOT BEEN RE-ENTERED IN THE LOGBOOK. THE MECHS NEVER WOULD HAVE RELEASED THE ACFT TO ME, NOR WOULD I HAVE EVER ACCEPTED IT AND DEPARTED WITH AN OPEN WRITE-UP.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.