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An amended route was sent by the reporter dispatcher that did not get to the flight crew but did get to the center. The flight crew flew the original routing and the center was expecting the amended routing.
| Attributes | |
| ACN | 331780 |
| Time | |
| Date | 199603 |
| Day | Wed |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zob |
| State Reference | OH |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zob |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | other personnel |
| Qualification | other |
| ASRS Report | 331780 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | non adherence : clearance other anomaly other other spatial deviation |
| Independent Detector | other controllera |
| Resolutory Action | none taken : detected after the fact |
| Consequence | faa : reviewed incident with flight crew |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
Flight crew was operating based on route #1 dtw-cavvs-vwv-rod-J43- vxv-J99-irq-J85-gnv-LLAKE2-pbi. Valid ATC clearance was #2 dtw-cavvs-vwv-ape-hvq-J85-spa-sav-J103-omn-SURFN7-pbi. Flight was originally dispatched and filed on route #1. 1 hour and 5 mins before departure, original filing was removed and flight was redispatched on route #2, and route #2 was filed with ATC. Dispatcher advised weight and balance agent to have operations agent provide new paperwork (release #2) to the flight crew. Flight crew requested clearance on ACARS and got response to request clearance on voice. Dtw clearance delivery said 'cleared as filed.' dtw operations agent never provided new paperwork to flight crew. Flight crew only had release #1 and thus flew route #1 which they believed was their clearance. ZOB watch supervisor called dispatcher (me) to inquire as to why captain believed he was filed on a route that was different than what the center had.
Original NASA ASRS Text
Title: AN AMENDED RTE WAS SENT BY THE RPTR DISPATCHER THAT DID NOT GET TO THE FLC BUT DID GET TO THE CTR. THE FLC FLEW THE ORIGINAL ROUTING AND THE CTR WAS EXPECTING THE AMENDED ROUTING.
Narrative: FLC WAS OPERATING BASED ON RTE #1 DTW-CAVVS-VWV-ROD-J43- VXV-J99-IRQ-J85-GNV-LLAKE2-PBI. VALID ATC CLRNC WAS #2 DTW-CAVVS-VWV-APE-HVQ-J85-SPA-SAV-J103-OMN-SURFN7-PBI. FLT WAS ORIGINALLY DISPATCHED AND FILED ON RTE #1. 1 HR AND 5 MINS BEFORE DEP, ORIGINAL FILING WAS REMOVED AND FLT WAS REDISPATCHED ON RTE #2, AND RTE #2 WAS FILED WITH ATC. DISPATCHER ADVISED WT AND BAL AGENT TO HAVE OPS AGENT PROVIDE NEW PAPERWORK (RELEASE #2) TO THE FLC. FLC REQUESTED CLRNC ON ACARS AND GOT RESPONSE TO REQUEST CLRNC ON VOICE. DTW CLRNC DELIVERY SAID 'CLRED AS FILED.' DTW OPS AGENT NEVER PROVIDED NEW PAPERWORK TO FLC. FLC ONLY HAD RELEASE #1 AND THUS FLEW RTE #1 WHICH THEY BELIEVED WAS THEIR CLRNC. ZOB WATCH SUPVR CALLED DISPATCHER (ME) TO INQUIRE AS TO WHY CAPT BELIEVED HE WAS FILED ON A RTE THAT WAS DIFFERENT THAN WHAT THE CTR HAD.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.