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A flight attendant interrupted the flight crew during taxi regarding a passenger who was on the wrong aircraft. The captain stopped taxiing before discussing the situation. During postflt, an aci who was on the jump seat, queried captain about procedures.
| Attributes | |
| ACN | 322336 |
| Time | |
| Date | 199512 |
| Day | Sat |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : dal |
| State Reference | TX |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground other : taxi |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 220 flight time total : 11000 flight time type : 220 |
| ASRS Report | 322336 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : atp |
| Events | |
| Anomaly | non adherence : far non adherence other other anomaly other |
| Independent Detector | other flight crewa other other : unspecified |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
Passenger inadvertently boarded incorrect airplane, and did not bring it to attention of flight attendant until taxi out to runway. Flight attendant opened door (cockpit) during taxi out and informed me, then closed door. Flight attendant opened door again and restated that someone had boarded wrong airplane. I stopped airplane this time before I allowed her to talk. I told her that we would proceed to destination whereupon the passenger could connect to intended destination. Flight attendant later informed me that passenger had jumped up during taxi. Aci (on jump seat) queried me after flight concerning the procedure for a passenger who stands during taxi and the procedure for cockpit notification. He stated that I handled the situation correctly.
Original NASA ASRS Text
Title: A FLT ATTENDANT INTERRUPTED THE FLC DURING TAXI REGARDING A PAX WHO WAS ON THE WRONG ACFT. THE CAPT STOPPED TAXIING BEFORE DISCUSSING THE SIT. DURING POSTFLT, AN ACI WHO WAS ON THE JUMP SEAT, QUERIED CAPT ABOUT PROCS.
Narrative: PAX INADVERTENTLY BOARDED INCORRECT AIRPLANE, AND DID NOT BRING IT TO ATTN OF FLT ATTENDANT UNTIL TAXI OUT TO RWY. FLT ATTENDANT OPENED DOOR (COCKPIT) DURING TAXI OUT AND INFORMED ME, THEN CLOSED DOOR. FLT ATTENDANT OPENED DOOR AGAIN AND RESTATED THAT SOMEONE HAD BOARDED WRONG AIRPLANE. I STOPPED AIRPLANE THIS TIME BEFORE I ALLOWED HER TO TALK. I TOLD HER THAT WE WOULD PROCEED TO DEST WHEREUPON THE PAX COULD CONNECT TO INTENDED DEST. FLT ATTENDANT LATER INFORMED ME THAT PAX HAD JUMPED UP DURING TAXI. ACI (ON JUMP SEAT) QUERIED ME AFTER FLT CONCERNING THE PROC FOR A PAX WHO STANDS DURING TAXI AND THE PROC FOR COCKPIT NOTIFICATION. HE STATED THAT I HANDLED THE SIT CORRECTLY.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.