Narrative:

Operations agent very concerned about boarding 3 wheelchair passenger. I requested load information as I knew we'd be close to maximum ATOG. I was told load was ok with released fuel. After takeoff, found load sheet showed fuel load of 27.0, but in weight column fuel was 19.0 (main) plus 6.6 (center) which equals 25.6. Our actual fuel load put us 1000 pounds over structural ATOG limits. This situation could have been avoided if the operations agent would prioritize better, that is get load information to crew and dispatch to make fuel load decisions, rather than be so concerned with landing wheel- chair passenger. Option, such as lowering fuel load, fuel stops, etc, would been implemented. Instead our system has the operations agent tossing in the weight slip and shutting the cabin door for push back. Fuel error not discovered until after takeoff. Captain would have discovered this error at gate, but did not check operations agent's weight computation until after takeoff. Supplemental information from acn 307351: after takeoff during en route climb a re-examination of the load sheet it was determined that departure was approximately 2000 pounds over allowable.

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Original NASA ASRS Text

Title: FLC TOOK OFF 2000 LBS OVER GROSS.

Narrative: OPS AGENT VERY CONCERNED ABOUT BOARDING 3 WHEELCHAIR PAX. I REQUESTED LOAD INFO AS I KNEW WE'D BE CLOSE TO MAX ATOG. I WAS TOLD LOAD WAS OK WITH RELEASED FUEL. AFTER TKOF, FOUND LOAD SHEET SHOWED FUEL LOAD OF 27.0, BUT IN WT COLUMN FUEL WAS 19.0 (MAIN) PLUS 6.6 (CTR) WHICH EQUALS 25.6. OUR ACTUAL FUEL LOAD PUT US 1000 LBS OVER STRUCTURAL ATOG LIMITS. THIS SIT COULD HAVE BEEN AVOIDED IF THE OPS AGENT WOULD PRIORITIZE BETTER, THAT IS GET LOAD INFO TO CREW AND DISPATCH TO MAKE FUEL LOAD DECISIONS, RATHER THAN BE SO CONCERNED WITH LNDG WHEEL- CHAIR PAX. OPTION, SUCH AS LOWERING FUEL LOAD, FUEL STOPS, ETC, WOULD BEEN IMPLEMENTED. INSTEAD OUR SYS HAS THE OPS AGENT TOSSING IN THE WT SLIP AND SHUTTING THE CABIN DOOR FOR PUSH BACK. FUEL ERROR NOT DISCOVERED UNTIL AFTER TKOF. CAPT WOULD HAVE DISCOVERED THIS ERROR AT GATE, BUT DID NOT CHK OPS AGENT'S WT COMPUTATION UNTIL AFTER TKOF. SUPPLEMENTAL INFO FROM ACN 307351: AFTER TKOF DURING ENRTE CLB A RE-EXAMINATION OF THE LOAD SHEET IT WAS DETERMINED THAT DEP WAS APPROX 2000 LBS OVER ALLOWABLE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.