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An air carrier captain contacted medical support for an injured flight attendant, prior to the flight's departure. Crewmember replaced.
| Attributes | |
| ACN | 302850 |
| Time | |
| Date | 199504 |
| Day | Tue |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : mia |
| State Reference | FL |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tower : lih |
| Operator | common carrier : air carrier |
| Make Model Name | B727 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| ASRS Report | 302850 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | other other : other |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
Upon arriving to aircraft for departure, a flight attendant was sitting in cockpit jumpseat with ice pack on her head. She told me she had hit her head, while aircraft was being catered, on the galley door overhead. She complained of a headache and that she had hurt neck and it also was causing a problem for her. To me she looked as if she was very uncomfortable and somewhat lightheaded. A sod and med was notified as well as the paramedics. She said to me that she did not want to be taken off the trip, I told her that I did not want to take her to gua because of her condition. She was concerned that she would be looked down on by company. I assured her that a iod would not reflect on her and that she had nothing to be concerned about but her health. Also, in the interest of safety, I did not want her to continue on with us. A replacement was found and the flight left on time.
Original NASA ASRS Text
Title: AN ACR CAPT CONTACTED MEDICAL SUPPORT FOR AN INJURED FLT ATTENDANT, PRIOR TO THE FLT'S DEP. CREWMEMBER REPLACED.
Narrative: UPON ARRIVING TO ACFT FOR DEP, A FLT ATTENDANT WAS SITTING IN COCKPIT JUMPSEAT WITH ICE PACK ON HER HEAD. SHE TOLD ME SHE HAD HIT HER HEAD, WHILE ACFT WAS BEING CATERED, ON THE GALLEY DOOR OVERHEAD. SHE COMPLAINED OF A HEADACHE AND THAT SHE HAD HURT NECK AND IT ALSO WAS CAUSING A PROB FOR HER. TO ME SHE LOOKED AS IF SHE WAS VERY UNCOMFORTABLE AND SOMEWHAT LIGHTHEADED. A SOD AND MED WAS NOTIFIED AS WELL AS THE PARAMEDICS. SHE SAID TO ME THAT SHE DID NOT WANT TO BE TAKEN OFF THE TRIP, I TOLD HER THAT I DID NOT WANT TO TAKE HER TO GUA BECAUSE OF HER CONDITION. SHE WAS CONCERNED THAT SHE WOULD BE LOOKED DOWN ON BY COMPANY. I ASSURED HER THAT A IOD WOULD NOT REFLECT ON HER AND THAT SHE HAD NOTHING TO BE CONCERNED ABOUT BUT HER HEALTH. ALSO, IN THE INTEREST OF SAFETY, I DID NOT WANT HER TO CONTINUE ON WITH US. A REPLACEMENT WAS FOUND AND THE FLT LEFT ON TIME.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.