Narrative:

Sent our pressurization controller out for repair. Used a loaner for ayr. Received our controller back and had installed. While at 39000 ft, the cabin began to rise and told center we needed lower. Then the cabin rapidly rose and the masks dropped. Started out of altitude. 370 was given by center but we have left altitude before received as the problem got worse. Gained control of the cabin about 10 seconds after the incident actually occurred. As all seemed to work out just fine, and center just asked why we needed lower, which we told them, this may have just been a 300 ft altitude busts, but whatever, we needed lower immediately. Quite amazingly, none of the passenger, of which all are seasoned flyers, put their masks on. A program is now being developed for passenger survival training besides just the video and verbal instruction.

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Original NASA ASRS Text

Title: CPR ACFT HAS PRESSURIZATION PROB. GAINS CTL.

Narrative: SENT OUR PRESSURIZATION CTLR OUT FOR REPAIR. USED A LOANER FOR AYR. RECEIVED OUR CTLR BACK AND HAD INSTALLED. WHILE AT 39000 FT, THE CABIN BEGAN TO RISE AND TOLD CTR WE NEEDED LOWER. THEN THE CABIN RAPIDLY ROSE AND THE MASKS DROPPED. STARTED OUT OF ALT. 370 WAS GIVEN BY CTR BUT WE HAVE LEFT ALT BEFORE RECEIVED AS THE PROB GOT WORSE. GAINED CTL OF THE CABIN ABOUT 10 SECONDS AFTER THE INCIDENT ACTUALLY OCCURRED. AS ALL SEEMED TO WORK OUT JUST FINE, AND CTR JUST ASKED WHY WE NEEDED LOWER, WHICH WE TOLD THEM, THIS MAY HAVE JUST BEEN A 300 FT ALT BUSTS, BUT WHATEVER, WE NEEDED LOWER IMMEDIATELY. QUITE AMAZINGLY, NONE OF THE PAX, OF WHICH ALL ARE SEASONED FLYERS, PUT THEIR MASKS ON. A PROGRAM IS NOW BEING DEVELOPED FOR PAX SURVIVAL TRAINING BESIDES JUST THE VIDEO AND VERBAL INSTRUCTION.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.