Fuel spill occurs during refueling.

Attributes
ACN	265570
Time
Date	199403
Day	Mon
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : clt
State Reference	NC
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	ground : preflight
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 210 flight time total : 14000 flight time type : 2000
ASRS Report	265570
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	non adherence : published procedure other anomaly other
Independent Detector	other flight crewa other other : unspecified
Resolutory Action	none taken : unable other
Consequence	Other
Supplementary
Air Traffic Incident	other

Narrative:

During aircraft refueling operations at clt, it was reported to me that a small fuel spill had occurred. I went out to investigate and found a jet-a spill about 5 ft across under the right wing. The refueler said that a supervisor had been called. The first officer went out to investigate if anything was happening later on and found the refueler again attempting to refuel -- this time with rags wrapped around the connector -- fuel was running out everywhere. The first officer stopped him from fueling again and reported to me what had happened. I called the company and went out to check again on the problem. The fuel spill was being cleaned up already. The fueler was obviously very poorly trained and was not aware of the possible consequences of his actions, which constituted a possible safety hazard.

Original NASA ASRS Text

Title: FUEL SPILL OCCURS DURING REFUELING.

Narrative: DURING ACFT REFUELING OPS AT CLT, IT WAS RPTED TO ME THAT A SMALL FUEL SPILL HAD OCCURRED. I WENT OUT TO INVESTIGATE AND FOUND A JET-A SPILL ABOUT 5 FT ACROSS UNDER THE R WING. THE REFUELER SAID THAT A SUPVR HAD BEEN CALLED. THE FO WENT OUT TO INVESTIGATE IF ANYTHING WAS HAPPENING LATER ON AND FOUND THE REFUELER AGAIN ATTEMPTING TO REFUEL -- THIS TIME WITH RAGS WRAPPED AROUND THE CONNECTOR -- FUEL WAS RUNNING OUT EVERYWHERE. THE FO STOPPED HIM FROM FUELING AGAIN AND RPTED TO ME WHAT HAD HAPPENED. I CALLED THE COMPANY AND WENT OUT TO CHK AGAIN ON THE PROB. THE FUEL SPILL WAS BEING CLEANED UP ALREADY. THE FUELER WAS OBVIOUSLY VERY POORLY TRAINED AND WAS NOT AWARE OF THE POSSIBLE CONSEQUENCES OF HIS ACTIONS, WHICH CONSTITUTED A POSSIBLE SAFETY HAZARD.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.