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Air carrier dispatch department sends wrong release to air carrier about to depart anc, ak. Destination airport incorrect relative to WX report forecast.
| Attributes | |
| ACN | 260553 |
| Time | |
| Date | 199312 |
| Day | Sat |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | airport : anc airport : iah |
| State Reference | TX |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Dawn |
| Aircraft 1 | |
| Controlling Facilities | tower : abe |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | other personnel other personnel other |
| Qualification | other |
| ASRS Report | 260553 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | non adherence : published procedure non adherence : far other anomaly other |
| Independent Detector | other flight crewa other other : unspecified |
| Resolutory Action | none taken : detected after the fact |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | Pilot Deviation other |
Narrative:
Anc-sea flight. Sea below forecasted minimums. Flight replanned to destination, pdx. Computer reprogrammed to show above. Incorrect release sent indicating dispatch to sea. Main causes were rush to resend new release. Confusion on the part of the control department as to what legally required. In the rush and pressure to get flight out, correct release not sent. The dispatcher instructed the operations manager to create a new flight non-stop anc-pdx. (Canceling the anc-sea segment.) we would plan on an lsda (landing subject to decision at arrival over station) sea. The operations manager tried several times to build the flight (as above) in the computer. During this time several other problems arose for the dispatcher creating a very rushed atmosphere. Several flight plans were created for the anc departure including sea and pdx flts. Additionally, several suggestions on how to solve the problem were made by other dispatchers and the pilot. In the rush, an incorrect release was sent showing the scheduled sea destination as the released segmet. In the rush to get caught up (it was also shift change) the error was not caught.
Original NASA ASRS Text
Title: ACR DISPATCH DEPT SENDS WRONG RELEASE TO ACR ABOUT TO DEPART ANC, AK. DEST ARPT INCORRECT RELATIVE TO WX RPT FORECAST.
Narrative: ANC-SEA FLT. SEA BELOW FORECASTED MINIMUMS. FLT REPLANNED TO DEST, PDX. COMPUTER REPROGRAMMED TO SHOW ABOVE. INCORRECT RELEASE SENT INDICATING DISPATCH TO SEA. MAIN CAUSES WERE RUSH TO RESEND NEW RELEASE. CONFUSION ON THE PART OF THE CTL DEPT AS TO WHAT LEGALLY REQUIRED. IN THE RUSH AND PRESSURE TO GET FLT OUT, CORRECT RELEASE NOT SENT. THE DISPATCHER INSTRUCTED THE OPS MGR TO CREATE A NEW FLT NON-STOP ANC-PDX. (CANCELING THE ANC-SEA SEGMENT.) WE WOULD PLAN ON AN LSDA (LNDG SUBJECT TO DECISION AT ARR OVER STATION) SEA. THE OPS MGR TRIED SEVERAL TIMES TO BUILD THE FLT (AS ABOVE) IN THE COMPUTER. DURING THIS TIME SEVERAL OTHER PROBS AROSE FOR THE DISPATCHER CREATING A VERY RUSHED ATMOSPHERE. SEVERAL FLT PLANS WERE CREATED FOR THE ANC DEP INCLUDING SEA AND PDX FLTS. ADDITIONALLY, SEVERAL SUGGESTIONS ON HOW TO SOLVE THE PROB WERE MADE BY OTHER DISPATCHERS AND THE PLT. IN THE RUSH, AN INCORRECT RELEASE WAS SENT SHOWING THE SCHEDULED SEA DEST AS THE RELEASED SEGMET. IN THE RUSH TO GET CAUGHT UP (IT WAS ALSO SHIFT CHANGE) THE ERROR WAS NOT CAUGHT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.