Narrative:

Departed pit en route to sfo with maximum fuel and maximum takeoff weight. Scheduled to land at sfo with minimum fuel 3800 pounds VFR. Winds not favorable, had to stop for fuel. Closest place was fat. Company dispatcher wanted us to land at rno or smf. Both were further away. Told company via ACARS we were going to fat. Fuel truck waiting. 10 mins later, taxied out with 12500 pounds fuel (landed with 4200 pounds). Took approximately 1 hour to get weight and balance release. Dispatcher claims he didn't know where we were, and that we did everything wrong.

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Original NASA ASRS Text

Title: DIVERSION TO ALTERNATE ARPT AFTER PIC DETERMINES THAT FUEL REMAINING IS INADEQUATE FOR FLT TO DEST ARPT. TKOF DELAYED AFTER RAMP OP ACFT REFUELING PROC ACCOUNT OF DISPATCHER NOT KNOWING WHERE THE FLT WAS.

Narrative: DEPARTED PIT ENRTE TO SFO WITH MAX FUEL AND MAX TKOF WT. SCHEDULED TO LAND AT SFO WITH MINIMUM FUEL 3800 LBS VFR. WINDS NOT FAVORABLE, HAD TO STOP FOR FUEL. CLOSEST PLACE WAS FAT. COMPANY DISPATCHER WANTED US TO LAND AT RNO OR SMF. BOTH WERE FURTHER AWAY. TOLD COMPANY VIA ACARS WE WERE GOING TO FAT. FUEL TRUCK WAITING. 10 MINS LATER, TAXIED OUT WITH 12500 LBS FUEL (LANDED WITH 4200 LBS). TOOK APPROX 1 HR TO GET WT AND BAL RELEASE. DISPATCHER CLAIMS HE DIDN'T KNOW WHERE WE WERE, AND THAT WE DID EVERYTHING WRONG.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.