Narrative:

We were being marshalled in by company personnel to our gate. After parking, agent said we had rubbed against a baggage cart. Upon inspection we found right engine nacelle had rubbed against rubber corner of baggage cart. Our company just changed who directs aircraft into gate. The old ones were skilled labor, the new ones are unskilled and pay little attention to job.

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Original NASA ASRS Text

Title: WDB ACFT BEING MARSHALLED INTO GATE HAS ENG NACELLE DAMAGED FROM BAGGAGE CART.

Narrative: WE WERE BEING MARSHALLED IN BY COMPANY PERSONNEL TO OUR GATE. AFTER PARKING, AGENT SAID WE HAD RUBBED AGAINST A BAGGAGE CART. UPON INSPECTION WE FOUND R ENG NACELLE HAD RUBBED AGAINST RUBBER CORNER OF BAGGAGE CART. OUR COMPANY JUST CHANGED WHO DIRECTS ACFT INTO GATE. THE OLD ONES WERE SKILLED LABOR, THE NEW ONES ARE UNSKILLED AND PAY LITTLE ATTN TO JOB.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.