Narrative:

Taxi from parking appeared normal. We had 2 marshallers due to the congested ramp and close parking spots. One marshaller was located under the right wingtip (not visible from cockpit) and the other was off the nose at 12 O'clock. The first officer cleared the right side of the aircraft, and I was marshalled forward, followed by a hard left turn. The guidance marshaller continued the left turn signal and then gave us a 'thumbs up!' while still on company ramp, ramp controller called us and had us return to parking due to a possible wing tip scrape from the aircraft parked on our right side. The right logo light cover was cracked by the static wick from the other aircraft. We later learned from a maintenance supervisor who saw the incident that the wing marshaller attempted to signal the nose marshaller to stop us. However, the nose marshaller was 'heads up and locked!' and never gave us a stop signal and apparently never looked at the wing marshaller! We need to train our marshallers to look at the whole aircraft, and all marshallers should be in view of the cockpit!

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Original NASA ASRS Text

Title: WING TIP STRUCK AN ADJACENT ACFT WHILE TAXIING FROM PARKING SPOT.

Narrative: TAXI FROM PARKING APPEARED NORMAL. WE HAD 2 MARSHALLERS DUE TO THE CONGESTED RAMP AND CLOSE PARKING SPOTS. ONE MARSHALLER WAS LOCATED UNDER THE R WINGTIP (NOT VISIBLE FROM COCKPIT) AND THE OTHER WAS OFF THE NOSE AT 12 O'CLOCK. THE FO CLRED THE R SIDE OF THE ACFT, AND I WAS MARSHALLED FORWARD, FOLLOWED BY A HARD L TURN. THE GUIDANCE MARSHALLER CONTINUED THE L TURN SIGNAL AND THEN GAVE US A 'THUMBS UP!' WHILE STILL ON COMPANY RAMP, RAMP CTLR CALLED US AND HAD US RETURN TO PARKING DUE TO A POSSIBLE WING TIP SCRAPE FROM THE ACFT PARKED ON OUR R SIDE. THE R LOGO LIGHT COVER WAS CRACKED BY THE STATIC WICK FROM THE OTHER ACFT. WE LATER LEARNED FROM A MAINT SUPVR WHO SAW THE INCIDENT THAT THE WING MARSHALLER ATTEMPTED TO SIGNAL THE NOSE MARSHALLER TO STOP US. HOWEVER, THE NOSE MARSHALLER WAS 'HEADS UP AND LOCKED!' AND NEVER GAVE US A STOP SIGNAL AND APPARENTLY NEVER LOOKED AT THE WING MARSHALLER! WE NEED TO TRAIN OUR MARSHALLERS TO LOOK AT THE WHOLE ACFT, AND ALL MARSHALLERS SHOULD BE IN VIEW OF THE COCKPIT!

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.