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| Attributes | |
| ACN | 235211 | 
| Time | |
| Date | 199303 | 
| Day | Tue | 
| Local Time Of Day | 1201 To 1800 | 
| Place | |
| Locale Reference | airport : ord | 
| State Reference | IL | 
| Altitude | agl bound lower : 0 agl bound upper : 0  | 
| Environment | |
| Light | Daylight | 
| Aircraft 1 | |
| Operator | common carrier : air carrier | 
| Make Model Name | Any Unknown or Unlisted Aircraft Manufacturer | 
| Flight Phase | ground : parked | 
| Person 1 | |
| Affiliation | company : air carrier | 
| Function | other personnel other | 
| Qualification | other other : other | 
| ASRS Report | 235211 | 
| Events | |
| Anomaly | other anomaly other | 
| Independent Detector | other other : unspecified | 
| Resolutory Action | other | 
| Consequence | Other | 
| Supplementary | |
| Primary Problem | Airport | 
| Air Traffic Incident | other | 
Narrative:
Airlines was observed training (unlicensed) customer service personnel from various outstations to perform oil service on aircraft. A very unsafe practice to start and continue. Normally the work is performed by licensed a&P's from company or contract labor organizations. Anything is considered to save money.
Original NASA ASRS Text
Title: RPTR FEARS THAT UNLICENSED PERSONNEL ADDING OIL TO ACR ACFT ENGS IS ILLEGAL.
Narrative: AIRLINES WAS OBSERVED TRAINING (UNLICENSED) CUSTOMER SVC PERSONNEL FROM VARIOUS OUTSTATIONS TO PERFORM OIL SVC ON ACFT. A VERY UNSAFE PRACTICE TO START AND CONTINUE. NORMALLY THE WORK IS PERFORMED BY LICENSED A&P'S FROM COMPANY OR CONTRACT LABOR ORGANIZATIONS. ANYTHING IS CONSIDERED TO SAVE MONEY.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.