Narrative:

Arrival at gate in clt, captain approached lead in line. Noticing no mechanics, he stopped the aircraft 12 ft short of gate blocks for a moment, then he made an announcement to passenger to remain seated because we weren't at the gate. Meanwhile I called company to request mechanics to park us. Captain started a slow taxi after he saw mechanics approaching aircraft. At that time forward cargo door opened and I saw a baggage loader on the right side of the aircraft and informed the captain we should stop. Ground personnel shortly after ran over and gave a stop signal. Baggage handlers told us there was a fuel truck that had prematurely approached aircraft for fueling. I opened the window and hung my head out and saw fuel truck against aircraft. Right engine was still running, rotating beacon was on and aircraft was not chocked. There was never any indication a fuel truck was present and it shouldn't have pulled up until aircraft was chocked. Also jetway was not pulling up to aircraft since we weren't at the park line. Most stations the fuel trucks park outside the wing tip. This would have easily been prevented if ground personnel had followed correct procedures of not approaching aircraft until it was chocked.

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Original NASA ASRS Text

Title: ACR MLG ACFT DAMAGED AFTER IT HITS FUEL TRUCK IN GATE AREA IN RAMP OP ACFT PARKING PROC.

Narrative: ARR AT GATE IN CLT, CAPT APCHED LEAD IN LINE. NOTICING NO MECHS, HE STOPPED THE ACFT 12 FT SHORT OF GATE BLOCKS FOR A MOMENT, THEN HE MADE AN ANNOUNCEMENT TO PAX TO REMAIN SEATED BECAUSE WE WEREN'T AT THE GATE. MEANWHILE I CALLED COMPANY TO REQUEST MECHS TO PARK US. CAPT STARTED A SLOW TAXI AFTER HE SAW MECHS APCHING ACFT. AT THAT TIME FORWARD CARGO DOOR OPENED AND I SAW A BAGGAGE LOADER ON THE R SIDE OF THE ACFT AND INFORMED THE CAPT WE SHOULD STOP. GND PERSONNEL SHORTLY AFTER RAN OVER AND GAVE A STOP SIGNAL. BAGGAGE HANDLERS TOLD US THERE WAS A FUEL TRUCK THAT HAD PREMATURELY APCHED ACFT FOR FUELING. I OPENED THE WINDOW AND HUNG MY HEAD OUT AND SAW FUEL TRUCK AGAINST ACFT. R ENG WAS STILL RUNNING, ROTATING BEACON WAS ON AND ACFT WAS NOT CHOCKED. THERE WAS NEVER ANY INDICATION A FUEL TRUCK WAS PRESENT AND IT SHOULDN'T HAVE PULLED UP UNTIL ACFT WAS CHOCKED. ALSO JETWAY WAS NOT PULLING UP TO ACFT SINCE WE WEREN'T AT THE PARK LINE. MOST STATIONS THE FUEL TRUCKS PARK OUTSIDE THE WING TIP. THIS WOULD HAVE EASILY BEEN PREVENTED IF GND PERSONNEL HAD FOLLOWED CORRECT PROCS OF NOT APCHING ACFT UNTIL IT WAS CHOCKED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.