Narrative:

Air carrier X on vectors for sequence to orf, at 4000 ft, indicated he was climbing for TCASII RA. Small aircraft Y was an overflt at 5000 ft, on a converging course with air carrier X, 3 mi from convergence. I told air carrier X to turn left heading 090 degrees immediately, and advised the controller who was working small aircraft Y. That controller climbed small aircraft Y and told him why. Small aircraft Y saw air carrier X shortly thereafter and everything soon returned to normal. Small aircraft Y indicated that the control instruction was appropriate for the situation. After reviewing the tapes, air carrier X advised that the reason he missed some control instructions was because of his TCASII, so I don't know if TCASII was too loud or whether pilots just totally disregard ATC when it goes off. Through all of this, the conflict advisory in the ARTS ii never went off.

Google
 

Original NASA ASRS Text

Title: ACR X TCASII RA CLB NON ADHERENCE TO ATC CLRNC TO MAINTAIN ALT CAUSED LTSS FROM SMA Y. PLTDEV.

Narrative: ACR X ON VECTORS FOR SEQUENCE TO ORF, AT 4000 FT, INDICATED HE WAS CLBING FOR TCASII RA. SMA Y WAS AN OVERFLT AT 5000 FT, ON A CONVERGING COURSE WITH ACR X, 3 MI FROM CONVERGENCE. I TOLD ACR X TO TURN L HDG 090 DEGS IMMEDIATELY, AND ADVISED THE CTLR WHO WAS WORKING SMA Y. THAT CTLR CLBED SMA Y AND TOLD HIM WHY. SMA Y SAW ACR X SHORTLY THEREAFTER AND EVERYTHING SOON RETURNED TO NORMAL. SMA Y INDICATED THAT THE CTL INSTRUCTION WAS APPROPRIATE FOR THE SITUATION. AFTER REVIEWING THE TAPES, ACR X ADVISED THAT THE REASON HE MISSED SOME CTL INSTRUCTIONS WAS BECAUSE OF HIS TCASII, SO I DON'T KNOW IF TCASII WAS TOO LOUD OR WHETHER PLTS JUST TOTALLY DISREGARD ATC WHEN IT GOES OFF. THROUGH ALL OF THIS, THE CONFLICT ADVISORY IN THE ARTS II NEVER WENT OFF.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.