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Widebody transport flying in south america requests higher. Believes cleared higher, climbs. Then told not cleared. Language problem.
| Attributes | |
| ACN | 210044 |
| Time | |
| Date | 199205 |
| Day | Thu |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | atc facility : sje |
| State Reference | FO |
| Altitude | msl bound lower : 35000 msl bound upper : 39000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : slc |
| Operator | common carrier : air carrier |
| Make Model Name | Widebody, Low Wing, 4 Turbojet Eng |
| Flight Phase | cruise other |
| Route In Use | enroute airway : sked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : cfi pilot : atp pilot : flight engineer |
| Experience | flight time last 90 days : 200 flight time total : 9000 flight time type : 100 |
| ASRS Report | 210044 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | altitude deviation : excursion from assigned altitude non adherence : clearance other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : detected after the fact |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Ambiguous |
| Air Traffic Incident | Pilot Deviation |
Narrative:
Making a position report overhead sje, I requested FL390. Center said stand by. We waited a min then center came back and said (to our understanding) cleared to FL390. I replied 'roger, understand cleared to FL390 climbing now to FL390.' center said 'roger.' after we reached FL390, the captain reported in 'air carrier, level FL390.' then center replied ' you were not cleared to FL390.' the problem was and still is language. It is very hard to understand their english especially if it's on HF. I cannot find a solution to this problem except keep repeating the clearance until you are sure it's right. We were sure we were right.
Original NASA ASRS Text
Title: WDB FLYING IN S AMERICA REQUESTS HIGHER. BELIEVES CLRED HIGHER, CLBS. THEN TOLD NOT CLRED. LANGUAGE PROB.
Narrative: MAKING A POS RPT OVERHEAD SJE, I REQUESTED FL390. CTR SAID STAND BY. WE WAITED A MIN THEN CTR CAME BACK AND SAID (TO OUR UNDERSTANDING) CLRED TO FL390. I REPLIED 'ROGER, UNDERSTAND CLRED TO FL390 CLBING NOW TO FL390.' CTR SAID 'ROGER.' AFTER WE REACHED FL390, THE CAPT RPTED IN 'ACR, LEVEL FL390.' THEN CTR REPLIED ' YOU WERE NOT CLRED TO FL390.' THE PROBLEM WAS AND STILL IS LANGUAGE. IT IS VERY HARD TO UNDERSTAND THEIR ENGLISH ESPECIALLY IF IT'S ON HF. I CANNOT FIND A SOLUTION TO THIS PROBLEM EXCEPT KEEP REPEATING THE CLRNC UNTIL YOU ARE SURE IT'S RIGHT. WE WERE SURE WE WERE RIGHT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.