Narrative:

During cruise at FL270, we experienced a total loss of 'a' system hydraulics. Immediately called for appropriate checklists, first officer's leg -- gave him responsibility for flying and ATC communications. Informed flight attendant (#1) of problem. Instructed flight attendants to prepare cabin for a possible emergency landing (precautionary measure). Notified dispatch. Since we were still with center, I instructed dispatch to contact approach and tower to coordination our needs. This was helpful -- minimized our explanations when contacting these agencies. After preparations were complete, we lowered landing gear and flaps through alternate means. Approach and landing was uneventful. Had the gear pinned on the runway, and we were then towed to the gate (no nose wheel steering). This went well for several reasons. First, a good crew. Both cockpit and cabin crews performed well. Second, good procedures. The checklist is well written and 'covers the bases.' finally, ATC was cooperative and helpful.

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Original NASA ASRS Text

Title: ACFT EQUIP PROBLEM IS RESOLVED WITH PROPER CHKLIST USE, GND FLC COORD AND INTERFAC COORD.

Narrative: DURING CRUISE AT FL270, WE EXPERIENCED A TOTAL LOSS OF 'A' SYS HYDRAULICS. IMMEDIATELY CALLED FOR APPROPRIATE CHKLISTS, FO'S LEG -- GAVE HIM RESPONSIBILITY FOR FLYING AND ATC COMS. INFORMED FLT ATTENDANT (#1) OF PROBLEM. INSTRUCTED FLT ATTENDANTS TO PREPARE CABIN FOR A POSSIBLE EMER LNDG (PRECAUTIONARY MEASURE). NOTIFIED DISPATCH. SINCE WE WERE STILL WITH CTR, I INSTRUCTED DISPATCH TO CONTACT APCH AND TWR TO COORD OUR NEEDS. THIS WAS HELPFUL -- MINIMIZED OUR EXPLANATIONS WHEN CONTACTING THESE AGENCIES. AFTER PREPARATIONS WERE COMPLETE, WE LOWERED LNDG GEAR AND FLAPS THROUGH ALTERNATE MEANS. APCH AND LNDG WAS UNEVENTFUL. HAD THE GEAR PINNED ON THE RWY, AND WE WERE THEN TOWED TO THE GATE (NO NOSE WHEEL STEERING). THIS WENT WELL FOR SEVERAL REASONS. FIRST, A GOOD CREW. BOTH COCKPIT AND CABIN CREWS PERFORMED WELL. SECOND, GOOD PROCS. THE CHKLIST IS WELL WRITTEN AND 'COVERS THE BASES.' FINALLY, ATC WAS COOPERATIVE AND HELPFUL.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.