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Wrong fuel load put aboard at cle. En route, fuel deficiency was discovered. Flight diverted to mci for fuel.
| Attributes | |
| ACN | 191584 |
| Time | |
| Date | 199110 |
| Day | Thu |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : cle |
| State Reference | OH |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Widebody, Low Wing, 3 Turbojet Eng |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : commercial pilot : atp pilot : instrument |
| Experience | flight time last 90 days : 185 flight time total : 7000 flight time type : 1000 |
| ASRS Report | 191584 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : second officer |
| Qualification | pilot : commercial pilot : flight engineer pilot : instrument pilot : atp |
| Experience | flight time last 90 days : 200 flight time total : 4500 flight time type : 200 |
| ASRS Report | 191797 |
| Events | |
| Anomaly | non adherence : far other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | other |
| Consequence | faa : investigated Other |
| Supplementary | |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | Pilot Deviation |
Narrative:
How the problem arose: fuel slip delivered from load planning had the wrong flight segment. We were fueled for the second leg of a 2 leg flight release. The load planner fueled us for the den-sfo trip not the cle-den trip which required 10000 pounds more fuel. Myself and the flight engineer checked the fuel slip to the fuel on board and did not notice the flight plan we checked it against was for the wrong trip. Contributing factors: 1) the flight planning room was noisy and crowded. There was no place to situation down and review paperwork for the flight. 2) we rarely receive multiple leg flight releases. We normally fly 1 segment releases. All 4 people associated with this flight made the same mistake. We misread the fuel load from the flight release. We made the numbers 'fit' so to speak. The data was close enough not to cause any questions or concern. How it was discovered: we climbed through 10000 ft MSL. The flight engineer computes the fuel log on actual burn from takeoff. It was noted our fuel at destination was far less than flight planned. We then noticed the fuel load given to us in cleveland was for our second flight den-sfo. Corrective actions: we made a nonscheduled fuel stop in kansas city to add additional fuel. Human performance: we accepted a mistake and made the numbers fit. I've never seen a load planner put the wrong fuel load on an airplane. We had plenty of time for proper flight planning review and normal checklist procedures.
Original NASA ASRS Text
Title: WRONG FUEL LOAD PUT ABOARD AT CLE. ENRTE, FUEL DEFICIENCY WAS DISCOVERED. FLT DIVERTED TO MCI FOR FUEL.
Narrative: HOW THE PROBLEM AROSE: FUEL SLIP DELIVERED FROM LOAD PLANNING HAD THE WRONG FLT SEGMENT. WE WERE FUELED FOR THE SECOND LEG OF A 2 LEG FLT RELEASE. THE LOAD PLANNER FUELED US FOR THE DEN-SFO TRIP NOT THE CLE-DEN TRIP WHICH REQUIRED 10000 POUNDS MORE FUEL. MYSELF AND THE FLT ENGINEER CHKED THE FUEL SLIP TO THE FUEL ON BOARD AND DID NOT NOTICE THE FLT PLAN WE CHKED IT AGAINST WAS FOR THE WRONG TRIP. CONTRIBUTING FACTORS: 1) THE FLT PLANNING ROOM WAS NOISY AND CROWDED. THERE WAS NO PLACE TO SIT DOWN AND REVIEW PAPERWORK FOR THE FLT. 2) WE RARELY RECEIVE MULTIPLE LEG FLT RELEASES. WE NORMALLY FLY 1 SEGMENT RELEASES. ALL 4 PEOPLE ASSOCIATED WITH THIS FLT MADE THE SAME MISTAKE. WE MISREAD THE FUEL LOAD FROM THE FLT RELEASE. WE MADE THE NUMBERS 'FIT' SO TO SPEAK. THE DATA WAS CLOSE ENOUGH NOT TO CAUSE ANY QUESTIONS OR CONCERN. HOW IT WAS DISCOVERED: WE CLBED THROUGH 10000 FT MSL. THE FLT ENGINEER COMPUTES THE FUEL LOG ON ACTUAL BURN FROM TKOF. IT WAS NOTED OUR FUEL AT DEST WAS FAR LESS THAN FLT PLANNED. WE THEN NOTICED THE FUEL LOAD GIVEN TO US IN CLEVELAND WAS FOR OUR SECOND FLT DEN-SFO. CORRECTIVE ACTIONS: WE MADE A NONSCHEDULED FUEL STOP IN KANSAS CITY TO ADD ADDITIONAL FUEL. HUMAN PERFORMANCE: WE ACCEPTED A MISTAKE AND MADE THE NUMBERS FIT. I'VE NEVER SEEN A LOAD PLANNER PUT THE WRONG FUEL LOAD ON AN AIRPLANE. WE HAD PLENTY OF TIME FOR PROPER FLT PLANNING REVIEW AND NORMAL CHKLIST PROCS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.