Narrative:

Checked FSS and center (den and slc) for updated WX at jac. Nobody had it. Called station (company) given indefinite and 1 mi. AWOS gave ceiling as 'missing' and 1/2 mi. Obviously there was some kind of problem with AWOS so we had company station personnel verify that they were current certified WX observers. Shot the approach based on that WX. After a miss they told us that visibility was variable but still a mi. We made 1 more approach without seeing the airport and went to our alternate. The problem was 'where is the priority'? 1) automated machine or qualified observer, or 2) incomplete automated or qualified observer.

Google
 

Original NASA ASRS Text

Title: RPTR QUESTIONS VALIDITY OF WX RPTED BY CGP OR BY AWOS.

Narrative: CHKED FSS AND CENTER (DEN AND SLC) FOR UPDATED WX AT JAC. NOBODY HAD IT. CALLED STATION (COMPANY) GIVEN INDEFINITE AND 1 MI. AWOS GAVE CEILING AS 'MISSING' AND 1/2 MI. OBVIOUSLY THERE WAS SOME KIND OF PROBLEM WITH AWOS SO WE HAD COMPANY STATION PERSONNEL VERIFY THAT THEY WERE CURRENT CERTIFIED WX OBSERVERS. SHOT THE APCH BASED ON THAT WX. AFTER A MISS THEY TOLD US THAT VISIBILITY WAS VARIABLE BUT STILL A MI. WE MADE 1 MORE APCH WITHOUT SEEING THE ARPT AND WENT TO OUR ALTERNATE. THE PROBLEM WAS 'WHERE IS THE PRIORITY'? 1) AUTOMATED MACHINE OR QUALIFIED OBSERVER, OR 2) INCOMPLETE AUTOMATED OR QUALIFIED OBSERVER.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.