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Air carrier captain reported being distracted by a flight attendant call and the autopilot disconnected during flap extension.
| Attributes | |
| ACN | 1763321 |
| Time | |
| Date | 202009 |
| Place | |
| Locale Reference | ZZZ.TRACON |
| State Reference | US |
| Environment | |
| Flight Conditions | IMC |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Initial Approach |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Autopilot |
| Person 1 | |
| Function | Captain Pilot Not Flying |
| Qualification | Flight Crew Instrument Flight Crew Multiengine Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
At 11;000 feet flight attendant called; notified of passenger face mask non-compliance; causing a distraction with announcement location and announcement briefing. Once on course with runway xx; approximately 2-3 miles before zzzzz; during flap extension to flaps 45; autopilot disconnected. We believe the autopilot disconnected because during flap extension speed dropped off. As the first officer was adding power and correcting; autopilot disconnected. First officer then hand flew and we tried autopilot again. It engaged normally.
Original NASA ASRS Text
Title: Air carrier Captain reported being distracted by a Flight Attendant call and the autopilot disconnected during flap extension.
Narrative: At 11;000 feet Flight Attendant called; notified of passenger face mask non-compliance; causing a distraction with announcement location and announcement briefing. Once on course with Runway XX; approximately 2-3 miles before ZZZZZ; during flap extension to flaps 45; autopilot disconnected. We believe the autopilot disconnected because during flap extension speed dropped off. As the First Officer was adding power and correcting; autopilot disconnected. First Officer then hand flew and we tried autopilot again. It engaged normally.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.