Narrative:

At 11;000 feet flight attendant called; notified of passenger face mask non-compliance; causing a distraction with announcement location and announcement briefing. Once on course with runway xx; approximately 2-3 miles before zzzzz; during flap extension to flaps 45; autopilot disconnected. We believe the autopilot disconnected because during flap extension speed dropped off. As the first officer was adding power and correcting; autopilot disconnected. First officer then hand flew and we tried autopilot again. It engaged normally.

Google
 

Original NASA ASRS Text

Title: Air carrier Captain reported being distracted by a Flight Attendant call and the autopilot disconnected during flap extension.

Narrative: At 11;000 feet Flight Attendant called; notified of passenger face mask non-compliance; causing a distraction with announcement location and announcement briefing. Once on course with Runway XX; approximately 2-3 miles before ZZZZZ; during flap extension to flaps 45; autopilot disconnected. We believe the autopilot disconnected because during flap extension speed dropped off. As the First Officer was adding power and correcting; autopilot disconnected. First Officer then hand flew and we tried autopilot again. It engaged normally.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.