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Customer service employee reported having to catch the plexi-glass sheet from the podium after it became loose from it being touched by a toddler in the arms of an adult.
| Attributes | |
| ACN | 1758027 |
| Time | |
| Date | 202008 |
| Aircraft 1 | |
| Make Model Name | No Aircraft |
| Person 1 | |
| Function | Gate Agent / CSR |
| Events | |
| Anomaly | No Specific Anomaly Occurred All Types |
Narrative:
While boarding flight; a toddler who was being carried by her mother put her hand on the top of the gate podium plexi-glass; and the glass came loose and fell. Luckily I was right there and able to catch the sheet of plexi-glass before it struck the mother or child. This could have caused injury.
Original NASA ASRS Text
Title: Customer Service employee reported having to catch the plexi-glass sheet from the podium after it became loose from it being touched by a toddler in the arms of an adult.
Narrative: While boarding flight; a toddler who was being carried by her mother put her hand on the top of the gate podium plexi-glass; and the glass came loose and fell. Luckily I was right there and able to catch the sheet of plexi-glass before it struck the mother or child. This could have caused injury.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.