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Flight attendant reported a child who refused to wear a face mask was allowed to board the aircraft causing a delay.
| Attributes | |
| ACN | 1755169 |
| Time | |
| Date | 202008 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
Received a message that there was [a] 'little kid won't wear his mask.' I approached the parent and asked her 'how old is he'? She replied 'X'. Gate agent allowed kid to board without ppe on. After informing the parent that the child is required to wear a mask; parent said she could not get him to wear it. The gate agent should not have allowed passenger to board the aircraft; causing our delay.
Original NASA ASRS Text
Title: Flight attendant reported a child who refused to wear a face mask was allowed to board the aircraft causing a delay.
Narrative: Received a message that there was [a] 'little kid won't wear his mask.' I approached the parent and asked her 'How old is he'? She replied 'X'. Gate Agent allowed kid to board without PPE on. After informing the parent that the child is required to wear a mask; parent said she could not get him to wear it. The Gate agent should not have allowed passenger to board the aircraft; causing our delay.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.