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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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| Attributes | |
| ACN | 1755142 |
| Time | |
| Date | 202008 |
| Local Time Of Day | 0001-0600 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Cruise |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant In Charge |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
Passenger refuses to wear a mask. She boarded in one and was also wearing it during compliance. She refuses to comply after being asked by both me and the D flight attendant. She says she can't wear them for a long period of time. I kindly reminded her it is part of the agreement by choosing to fly in these times; but she refuses.it is unsafe for those around her and us; as crew; who continually have to stop by her row when she rings her call light. Since this is a matter of safety and the well-being of both passengers and employees in an unprecedented global pandemic; a medical exemption should require a medical clearance from a doctor; as well as a negative covid test within 72 hours of flying with us.
Original NASA ASRS Text
Title: Flight Attendant reported a passenger refused to wear a face mask during flight.
Narrative: Passenger refuses to wear a mask. She boarded in one and was also wearing it during compliance. She refuses to comply after being asked by both me and the D Flight Attendant. She says she can't wear them for a long period of time. I kindly reminded her it is part of the agreement by choosing to fly in these times; but she refuses.It is unsafe for those around her and us; as crew; who continually have to stop by her row when she rings her call light. Since this is a matter of safety and the well-being of both passengers and employees in an unprecedented global pandemic; a medical exemption should require a medical clearance from a doctor; as well as a negative COVID test within 72 hours of flying with us.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.