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Flight attendant reported confusion about airline policy relating to the face mask policy.
| Attributes | |
| ACN | 1752679 |
| Time | |
| Date | 202006 |
| Aircraft 1 | |
| Make Model Name | No Aircraft |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy |
Narrative:
I am concerned that in previous report responses from airline; they said the policy to relay information and not enforce was not in any airline curriculum and in reviewing the mask policy I was reading the safety message and in this document [the] airline printed that your role is to relay the policy information; not enforce compliance. Why is this in a safety message if it isn't in the airline's curriculum?
Original NASA ASRS Text
Title: Flight Attendant reported confusion about airline policy relating to the face mask policy.
Narrative: I am concerned that in previous report responses from airline; they said the policy to relay information and not enforce was not in any airline curriculum and in reviewing the mask policy I was reading the safety message and in this document [the] airline printed that your role is to relay the policy information; not enforce compliance. Why is this in a safety message if it isn't in the Airline's curriculum?
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.