Air carrier flight crew reported flying the jackson one SID as published and told by ATC they were o...

Attributes
ACN	1751091
Time
Date	202007
Local Time Of Day	0601-1200
Place
Locale Reference	MFR.Airport
State Reference	OR
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Climb
Route In Use	Direct SID JACKSON ONE
Flight Plan	IFR
Component
Aircraft Component	FMS/FMC
Person 1
Function	First Officer Pilot Flying
Qualification	Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP)
Person 2
Function	Captain Pilot Not Flying
Qualification	Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP)
Events
Anomaly	Aircraft Equipment Problem Less Severe Deviation - Procedural Clearance Deviation - Procedural Published Material / Policy Deviation - Track / Heading All Types

Narrative:

Assigned the jackson one SID. Prior to the departure we entered the jackson one SID and verified it. On climbout the FMS switched to the next point prematurely instead of going to oed [VOR] as depicted on the chart and the aircraft gave cues to turn to the left. I followed the cues and began turning to the left. We were about to switch to green needles and fly directly to oed when ATC told us to look out for traffic ahead so we continued straight ahead until cleared to turn. That's when ATC told us [of a] possible pilot deviation and that this occurrence happens often. [Caused by] faulty database. According to ATC it's an ongoing problem with the jackson one departure. Verify the departure on the ground and be aware that the FMS may give you wrong cues but don't follow them. Go to green needles.

Original NASA ASRS Text

Title: Air carrier flight crew reported flying the JACKSON ONE SID as published and told by ATC they were off course.

Narrative: Assigned the JACKSON ONE SID. Prior to the departure we entered the JACKSON ONE SID and verified it. On climbout the FMS switched to the next point prematurely instead of going to OED [VOR] as depicted on the chart and the aircraft gave cues to turn to the left. I followed the cues and began turning to the left. We were about to switch to green needles and fly directly to OED when ATC told us to look out for traffic ahead so we continued straight ahead until cleared to turn. That's when ATC told us [of a] possible pilot deviation and that this occurrence happens often. [Caused by] faulty database. According to ATC it's an ongoing problem with the JACKSON ONE departure. Verify the departure on the ground and be aware that the FMS may give you wrong cues but don't follow them. Go to green needles.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Air carrier flight crew reported flying the jackson one SID as published and told by ATC they were off course.