Narrative:

Enroute; we were cruising at 14;000 feet awaiting a climb (planned FL340). My first officer and I heard us cleared to FL270 from center. My first officer read the climb clearance back without comment from ATC. We began a climb and sometime just above 16;000 feet; ATC came on frequency with instructions to descend; that we were not cleared to climb. We immediately began a descent. I apologized and explained what we heard and read back. ATC did not respond. Remainder of interaction with controller was uneventful; as was the remainder of the flight.with the pandemic; prior discussions with ATC informed me that less traffic volume has resulted in controllers covering more simultaneous sectors. I'm wondering if the climb clearance was given to an aircraft on a different frequency (with a similar call sign) such that we heard no other aircraft read back the clearance; further reinforcing our belief that the clearance was for us. My first officer and I discussed the event and still believed that our tail number received the clearance.

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Original NASA ASRS Text

Title: Pilot reported a communication issue resulted in an altitude deviation.

Narrative: Enroute; we were cruising at 14;000 feet awaiting a climb (planned FL340). My FO and I heard us cleared to FL270 from Center. My FO read the climb clearance back without comment from ATC. We began a climb and sometime just above 16;000 feet; ATC came on frequency with instructions to descend; that we were not cleared to climb. We immediately began a descent. I apologized and explained what we heard and read back. ATC did not respond. Remainder of interaction with Controller was uneventful; as was the remainder of the flight.With the pandemic; prior discussions with ATC informed me that less traffic volume has resulted in Controllers covering more simultaneous sectors. I'm wondering if the climb clearance was given to an aircraft on a different frequency (with a similar call sign) such that we heard no other aircraft read back the clearance; further reinforcing our belief that the clearance was for us. My FO and I discussed the event and still believed that our tail number received the clearance.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.