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Flight attendant reported a passenger's displeasure with other passengers not wearing masks.
| Attributes | |
| ACN | 1742716 |
| Time | |
| Date | 202005 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
During boarding; a passenger approached me to indicate his displeasure that another passenger was not wearing a mask. I offered to allow the passenger to move forward to the exit row to gain distance from the indicated passenger. Another passenger seated in the exit row had removed his mask as he was eating. The original passenger; seated in seat X; opted to state that it was '[expletive]' that we wouldn't force everyone to wear masks. I did ask the passengers in question to put on a mask; but he refused. I brought the situation to both the other flight attendant and the pilots. Passenger in seat X remained quiet once he returned to his seat.passengers are nervous about flying and rapidly changing requirements that vary from state to state as well as a general disregard for what flight attendants say on the part of the passengers.
Original NASA ASRS Text
Title: Flight Attendant reported a passenger's displeasure with other passengers not wearing masks.
Narrative: During boarding; a passenger approached me to indicate his displeasure that another passenger was not wearing a mask. I offered to allow the passenger to move forward to the exit row to gain distance from the indicated passenger. Another passenger seated in the exit row had removed his mask as he was eating. The original passenger; seated in seat X; opted to state that it was '[expletive]' that we wouldn't force everyone to wear masks. I did ask the passengers in question to put on a mask; but he refused. I brought the situation to both the other FA and the pilots. Passenger in seat X remained quiet once he returned to his seat.Passengers are nervous about flying and rapidly changing requirements that vary from state to state as well as a general disregard for what flight attendants say on the part of the passengers.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.