Narrative:

Air carrier X is not following SAFO20009 guidance in its operation. Air carrier X is not providing to its passengers or flight crewmembers procedures on using oxygen masks while wearing required face masks on board aircraft. Alcohol based hand sanitizer is not being provided to flight crewmembers. Lack of facilities on aircraft or near aircraft to wash hands with soap and water. Cabin and flight decks are not being cleaned; disinfected; or sanitized after every flight or between crew changes. Lack of detailed cleaning process for flight crewmembers. Flight decks and cabins are dirty and stained. There is no assurance that you are using a clean; disinfected; and sanitized aircraft or workplace. No social distancing practices are being implemented in workplace. Crewmembers are having to share uncleaned surfaces with numerous coworkers and other company employees.provide employees with alcohol based hand sanitizer. Provide employees with proper ppe and training for disinfectant product usage and manufacturer's instructions for using product are adhered to in accordance with with safety data sheets. Create a logbook for each aircraft about its cleaning history with employee names; times; areas that were cleaned; and what products were used. Provide proper cleaning instructions and training. Provide passengers and flight crewmembers guidance on using oxygen masks while wearing face masks. Provide potable water so crewmembers can wash their hands with soap and water. Provide a socially distanced area for crewmembers to use a landline phone and computer to complete preflight briefings; through flight and post-flight paperwork.

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Original NASA ASRS Text

Title: Air carrier Captain reported that airline is not following the SAFO2009 guidance during the COVID-19 pandemic.

Narrative: Air Carrier X is not following SAFO20009 guidance in its operation. Air Carrier X is not providing to its passengers or flight crewmembers procedures on using oxygen masks while wearing required face masks on board aircraft. Alcohol based hand sanitizer is not being provided to flight crewmembers. Lack of facilities on aircraft or near aircraft to wash hands with soap and water. Cabin and flight decks are not being cleaned; disinfected; or sanitized after every flight or between crew changes. Lack of detailed cleaning process for flight crewmembers. Flight decks and cabins are dirty and stained. There is no assurance that you are using a clean; disinfected; and sanitized aircraft or workplace. No social distancing practices are being implemented in workplace. Crewmembers are having to share uncleaned surfaces with numerous coworkers and other company employees.Provide employees with alcohol based hand sanitizer. Provide employees with proper PPE and training for disinfectant product usage and manufacturer's instructions for using product are adhered to IAW with Safety Data Sheets. Create a logbook for each aircraft about its cleaning history with employee names; times; areas that were cleaned; and what products were used. Provide proper cleaning instructions and training. Provide passengers and flight crewmembers guidance on using oxygen masks while wearing face masks. Provide potable water so crewmembers can wash their hands with soap and water. Provide a socially distanced area for crewmembers to use a landline phone and computer to complete preflight briefings; through flight and post-flight paperwork.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.