Narrative:

This event occurred at XA45Z. We were parking. After landing on runway 04 we exited on U then were cleared to taxi right hold short 13. Reaching 13 we were cleared to cross; then taxi right; P; B. I did not hear the controller say P; but the first officer apparently did. As we cleared 13; the first officer contacted ops and ramp per procedure. I continued to taxi straight ahead down right to B and did not make the left turn on to P. I switched to ground to hear the controller calling us. Controller said something I did not catch then told us to taxi to the ramp on B. After we parked the first officer informed me of the taxi error.confusing; non-intuitive taxi route - right; P; B; requires a left turn immediately after a runway crossing; then a greater than 270 degree right turn onto B. It is an unexpected way to taxi to B (unless perhaps you are familiar with lga). We had briefed possible taxi routes during the approach brief; but did not expect this one. High workload environment - company procedures require the pm to call ops and ramp during a busy time. The area is marked as a hot spot; but ATC requires the information about the gate. Lack of experience - I have not been into lga for about 18 months and it is my first time in as ca. I have only been into lga about 5 times with psa. The first officer has only been into [lga] about 3 times.suggestions: if this is a common taxi route it would help if it was noted in the company pages.

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Original NASA ASRS Text

Title: Air carrier flight crew reported experiencing a taxiway incursion at LGA airport. The crew cited experience and confusing ATC instructions as contributing factors.

Narrative: This event occurred at XA45Z. We were parking. After landing on Runway 04 we exited on U then were cleared to taxi R hold short 13. Reaching 13 we were cleared to cross; then Taxi R; P; B. I did not hear the Controller say P; but the FO apparently did. As we cleared 13; the FO contacted Ops and Ramp per procedure. I continued to taxi straight ahead down R to B and did not make the left turn on to P. I switched to Ground to hear the Controller calling us. Controller said something I did not catch then told us to taxi to the ramp on B. After we parked the FO informed me of the taxi error.Confusing; non-intuitive taxi route - R; P; B; requires a left turn immediately after a runway crossing; then a greater than 270 degree right turn onto B. It is an unexpected way to taxi to B (unless perhaps you are familiar with LGA). We had briefed possible taxi routes during the approach brief; but did not expect this one. High workload environment - company procedures require the PM to call ops and ramp during a busy time. The area is marked as a hot spot; but ATC requires the information about the gate. Lack of experience - I have not been into LGA for about 18 months and it is my first time in as CA. I have only been into LGA about 5 times with PSA. The FO has only been into [LGA] about 3 times.Suggestions: If this is a common taxi route it would help if it was noted in the company pages.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.