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A320 captain reported user interface issues with the new company efb.
| Attributes | |
| ACN | 1697933 |
| Time | |
| Date | 201910 |
| Aircraft 1 | |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Other N/A |
| Flight Plan | IFR |
| Component | |
| Aircraft Component | Electronic Flt Bag (EFB) |
| Person 1 | |
| Function | Captain |
| Qualification | Flight Crew Instrument Flight Crew Air Transport Pilot (ATP) Flight Crew Multiengine |
| Experience | Flight Crew Last 90 Days 219 Flight Crew Total 6378 Flight Crew Type 3576 |
| Events | |
| Anomaly | Deviation - Procedural Other / Unknown |
Narrative:
I know we are all resistant to change. I get that. But this new content locker for our efbs (electronic flight bag) is more than cumbersome. Finding recently downloaded items is an absolute mystery. One must go to a 'history page' after selecting up/down arrows. Intuitive? I think not. Then to review the remainder of your recent/new downloads; no 'back arrow' exits where you can simply go to the previous page. Go out; come back; several steps on several pages; not simple at all.I get that change is inevitable; but change from working good (not perfect) to cumbersome? The previous content locker really only needed one upgrade; that was a function to 'auto push' all pertinent downloads once wifi was connected and not have to wait for a manual download (which still isn't automatic with this new system/program).maybe in time; playing with it I will discover quicker; less cumbersome links to previous pages/to get where you need; but for now it's trying. Is training on this new content locker going to come before we get it? Oh; never mind; it's already in our efb so I guess we train ourselves. Nice.
Original NASA ASRS Text
Title: A320 Captain reported user interface issues with the new company EFB.
Narrative: I know we are all resistant to change. I get that. But this new content locker for our EFBs (Electronic Flight Bag) is more than cumbersome. Finding recently downloaded items is an absolute mystery. One must go to a 'history page' after selecting up/down arrows. Intuitive? I think not. Then to review the remainder of your recent/new downloads; no 'back arrow' exits where you can simply go to the previous page. Go out; come back; several steps on several pages; not simple at all.I get that change is inevitable; but change from working good (not perfect) to cumbersome? The previous content locker really only needed one upgrade; that was a function to 'auto push' all pertinent downloads once WiFi was connected and not have to wait for a manual download (which still isn't automatic with this new system/program).Maybe in time; playing with it I will discover quicker; less cumbersome links to previous pages/to get where you need; but for now it's trying. Is training on this new content locker going to come before we get it? Oh; never mind; it's already in our EFB so I guess we train ourselves. Nice.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.