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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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| Attributes | |
| ACN | 1689822 |
| Time | |
| Date | 201910 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) Flight Attendant In Charge |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural Security Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Electronic Device |
Narrative:
After deplaning; mechanics were called to retrieve a phone from under a passenger seat. Flight attendants then searched galley carts for the phone; unaware the passenger stayed on board. Flight attendants were told the phone was found; and to leave the aircraft. After landing; flight service met the flight; informing us a passenger had been still onboard; for a brief time; without minimum crew.
Original NASA ASRS Text
Title: Air carrier Flight Attendant reported that while searching for a passenger's phone the passenger was left on the plane without the minimum crew required on board.
Narrative: After deplaning; mechanics were called to retrieve a phone from under a passenger seat. Flight attendants then searched galley carts for the phone; unaware the passenger stayed on board. Flight attendants were told the phone was found; and to leave the aircraft. After landing; Flight Service met the flight; informing us a passenger had been still onboard; for a brief time; without minimum crew.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.