Narrative:

The flight attendant reported peephole from lavatory to baggage area 'blurry.' aircraft had two other issues (APU gen not indicating any amps; lavatory sink inoperative). I wrote up aircraft for three issues; sent emails with docs to maintenance; notified mission control; waited more than 1 hour for technician. After about 60 minutes of work (power-down; gpu; etc) and discussion with maintenance and mission control; the technician returned and was on the phone with maintenance. Two write-ups were closed out. The tech was on phone with maintenance and advised they were deciding how to record the write-up and the next station would advise. I specifically asked 'are we legal to fly' and repeating what I'm assuming he was being told on phone said 'you are legal to fly.' I asked him twice to clarify in front of the first officer. We launched. When I arrived at next station I asked about the issue and they immediately called maintenance who asked 'what open issue? They only sent us two and we resolved them.' I showed my email and was told to [file a report]. I succumbed to operational pressure and relied on an assurance from our technical experts. If we cannot rely on fellow team members; then we have a bigger issue. Integrity is paramount. For myself I will never again move an aircraft with an open write-up; no matter what I am assured.

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Original NASA ASRS Text

Title: ERJ flight crew reported that Maintenance failed to repair and log one of three reported aircraft issues; insisting that the crew was legal to fly.

Narrative: The Flight Attendant reported peephole from lavatory to baggage area 'blurry.' Aircraft had two other issues (APU gen not indicating any Amps; lavatory sink inoperative). I wrote up aircraft for three issues; sent emails with docs to maintenance; notified Mission Control; waited more than 1 hour for Technician. After about 60 minutes of work (power-down; GPU; etc) and discussion with Maintenance and Mission Control; the Technician returned and was on the phone with Maintenance. Two write-ups were closed out. The Tech was on phone with Maintenance and advised they were deciding how to record the write-up and the next station would advise. I specifically asked 'are we legal to fly' and repeating what I'm assuming he was being told on phone said 'you are legal to fly.' I asked him twice to clarify in front of the First Officer. We launched. When I arrived at next station I asked about the issue and they immediately called maintenance who asked 'what open issue? They only sent us two and we resolved them.' I showed my email and was told to [file a report]. I succumbed to operational pressure and relied on an assurance from our technical experts. If we cannot rely on fellow team members; then we have a bigger issue. Integrity is paramount. For myself I will never again move an aircraft with an open write-up; no matter what I am assured.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.