Airline ground personnel reported a communication breakdown between flight crew and load planning re...

Narrative:

Crew contacted load planning numerous times for final dangerous goods summary. Station advised [dangerous goods form] not sent. This went on from 5 min before posted departure until 10 min after posted departure. Ramp never sent a [dangerous goods form]; the dangerous goods info generated with the final weights 10 min after post departure time.

Original NASA ASRS Text

Title: Airline ground personnel reported a communication breakdown between flight crew and Load Planning regarding final Dangerous Goods report which resulted in a delayed departure.

Narrative: Crew contacted Load Planning numerous times for final Dangerous Goods summary. Station advised [Dangerous Goods form] not sent. This went on from 5 min before posted departure until 10 min after posted departure. Ramp never sent a [Dangerous Goods form]; the Dangerous Goods info generated with the final weights 10 min after post departure time.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1684080
Time
Date	201909
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Person 1
Function	Other / Unknown
Events
Anomaly	Deviation - Procedural Hazardous Material Violation Deviation - Procedural Published Material / Policy

Airline ground personnel reported a communication breakdown between flight crew and load planning regarding final dangerous goods report which resulted in a delayed departure.