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Airline captain reported being notified passenger had gate checked carry-on bag containing loose lithium ion batteries. Jet bridge recalled to retrieve bag.
| Attributes | |
| ACN | 1681119 |
| Time | |
| Date | 201908 |
| Local Time Of Day | 1801-2400 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Taxi |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain Pilot Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument Flight Crew Multiengine |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Electronic Device |
Narrative:
After block out; a passenger advised our lead flight attendant that she had loose lithium batteries for her laptop in her carry on bag that had to be gate checked at the last minute. After advising ZZZ operations via the radio; the decision was made to retrieve the bag from the cargo bin so the passenger could retrieve the batteries. I opened the cockpit window and advised the gate agent to pull the jet bridge back up to the aircraft. I then advised the lead flight attendant to disarm all doors and that they were pulling the jet bridge back up. In the process of disarming doors; the gate agent somehow managed to open the L1 door before the lead flight attendant could get it disarmed. Being an airbus; the door disarms automatically when opened from the outside so luckily no one was injured. Increased training and awareness for gate agents on the visual cues on the airbus that shows that a door is armed prior to opening it.
Original NASA ASRS Text
Title: Airline Captain reported being notified passenger had gate checked carry-on bag containing loose Lithium Ion batteries. Jet bridge recalled to retrieve bag.
Narrative: After block out; a passenger advised our lead flight attendant that she had loose lithium batteries for her laptop in her carry on bag that had to be gate checked at the last minute. After advising ZZZ operations via the radio; the decision was made to retrieve the bag from the cargo bin so the passenger could retrieve the batteries. I opened the cockpit window and advised the gate agent to pull the jet bridge back up to the aircraft. I then advised the Lead Flight Attendant to disarm all doors and that they were pulling the jet bridge back up. In the process of disarming doors; the gate agent somehow managed to open the L1 door before the Lead Flight Attendant could get it disarmed. Being an Airbus; the door disarms automatically when opened from the outside so luckily no one was injured. Increased training and awareness for gate agents on the visual cues on the Airbus that shows that a door is armed prior to opening it.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.