<< >> NASA ASRS Report 1676079, August 2019

A dispatcher reported they were not advised of a crew reaching the limitations of their flight duty time.

Attributes
ACN	1676079
Time
Date	201908
Local Time Of Day	1801-2400
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Flight Conditions	VMC
Aircraft 1
Make Model Name	B737-800
Operating Under FAR Part	Part 121
Flight Phase	Takeoff
Flight Plan	IFR
Person 1
Function	Dispatcher
Qualification	Dispatch Dispatcher
Events
Anomaly	Deviation - Procedural Published Material / Policy Deviation - Procedural FAR

Narrative:

I received a call from a crew regarding their [time limit] en route. Called tracking to verify. Yes; crew was over their [time limit] by 23 minutes due to ATC reroute of 402 miles from their original route. I did not get an alert about [time limit]; so I asked the crew to take reroute and then ask for short cut once they get airborne just to get them off ground. The crew did and called regarding the reroute but did not advise the dispatcher of being close to their [time limit] nor did I get an alert on my printer screen of [time limit].

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Original NASA ASRS Text

Title: A Dispatcher reported they were not advised of a crew reaching the limitations of their flight duty time.

Narrative: I received a call from a crew regarding their [time limit] en route. Called tracking to verify. Yes; crew was over their [time limit] by 23 minutes due to ATC reroute of 402 miles from their original route. I did not get an alert about [time limit]; so I asked the crew to take reroute and then ask for short cut once they get airborne just to get them off ground. The crew did and called regarding the reroute but did not advise the Dispatcher of being close to their [time limit] nor did I get an alert on my printer screen of [time limit].

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.