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Maintenance opened cabin hatch to electronics bay without authorization and someone fell through it.
| Attributes | |
| ACN | 1673987 |
| Time | |
| Date | 201908 |
| Aircraft 1 | |
| Make Model Name | B767-400 and 400 ER |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Person 1 | |
| Function | Other / Unknown |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural Maintenance Flight Deck / Cabin / Aircraft Event Other / Unknown |
Narrative:
Aircraft X returned to gate X for maintenance. Employee X; employee Y and I had some sort of idea on how to address the problem. We meet the aircraft at gate X; [I'm] on head set communicating with the flight crew. I proceeded to ask the crew to re-initialize the IRS (inertial reference system); with no success. Meanwhile; employee X had requested the jet bridge to be connected to the aircraft so we can have access to the aircraft ;also power cord from jet bridge...while partner employee Y and someone from zone 4 employee X ;very help I might add; were in the electronics and equipment compartment troubleshooting the problem. Employee Z came down from electronics and equipment [compartment]. Shortly after; employee X stated from outside the aircraft that she was going up didn't think anything of it until employee X told me look up the hole; someone fell down through the floor access above the electronics and equipment compartment. Employee X had opened it without any clearance from me or anyone else; don't know what possessed her to open the hatch. General maintenance manual procedures. Only in remote location can we access the flight deck above; not during a live flight with jet bridge by then already connected.
Original NASA ASRS Text
Title: Maintenance opened cabin hatch to electronics bay without authorization and someone fell through it.
Narrative: Aircraft X returned to Gate X for Maintenance. Employee X; Employee Y and I had some sort of idea on how to address the problem. We meet the aircraft at Gate X; [I'm] on head set communicating with the flight crew. I proceeded to ask the crew to re-initialize the IRS (Inertial Reference System); with no success. Meanwhile; Employee X had requested the jet bridge to be connected to the aircraft so we can have access to the aircraft ;also power cord from jet bridge...While Partner Employee Y and someone from zone 4 Employee X ;very help I might add; were in the Electronics and Equipment compartment troubleshooting the problem. Employee Z came down from Electronics and Equipment [compartment]. Shortly after; Employee X stated from outside the aircraft that she was going UP didn't think anything of it until Employee X told me look up the hole; someone fell down through the floor access above the Electronics and Equipment compartment. Employee X had opened it without any clearance from me or anyone else; don't know what possessed her to open the hatch. General Maintenance Manual procedures. Only in remote location can we access the flight deck above; not during a live flight with jet bridge by then already connected.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.