Narrative:

I had been having troubles with my shoulder harness. My first officer showed me mine was installed differently. I called maintenance to tell them mine was installed backwards. [Maintenance control] requested I specifically state 'ca shoulder harness hanging' rather than 'ca shoulder harness installed backwards. I left the aircraft while maintenance fixed it. When I got back; maintenance had written 'ca shoulder harness operates normally no defects noted ops check good ok for service.' I felt this was not indicative of what maintenance had accomplished- which was remove and reinstall correctly. I called [maintenance control] and asked if the action taken needed to reflect the actual maintenance performed; because this made it appear as if they did nothing and I'm an idiot writing up working equipment. He asked if it worked and was signed off on. I told him yes. He said good; that's all he cares about. He was very upset I asked for the action taken to be indicative of the actual work performed. Writing up the discrepancy the way maintenance requested; which was not completely indicative of the situation. Log the actual work performed.

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Original NASA ASRS Text

Title: EMB-145LR flight crew reported discovering seat harness inoperative during pre-flight.

Narrative: I had been having troubles with my shoulder harness. My First Officer showed me mine was installed differently. I called maintenance to tell them mine was installed backwards. [Maintenance Control] requested I specifically state 'CA shoulder harness hanging' rather than 'CA shoulder harness installed backwards. I left the aircraft while maintenance fixed it. When I got back; maintenance had written 'CA shoulder harness operates normally no defects noted ops check good OK for service.' I felt this was not indicative of what maintenance had accomplished- which was remove and reinstall correctly. I called [Maintenance Control] and asked if the action taken needed to reflect the actual maintenance performed; because this made it appear as if they did nothing and I'm an idiot writing up working equipment. He asked if it worked and was signed off on. I told him yes. He said good; that's all he cares about. He was very upset I asked for the action taken to be indicative of the actual work performed. Writing up the discrepancy the way maintenance requested; which was not completely indicative of the situation. Log the actual work performed.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.