Narrative:

At [time] received 'ramp ready' and completed before push checklist. Received push clearance and communicated with ramp that 'brakes released; cleared to push'. Normal push forces were felt for several seconds followed by a slightly unusual jolt. The tug brought the aircraft to a relatively quick stop. I queried 'did something break'? The tug driver responded; 'I think maybe the shear pin broke'. The aircraft was stationary and I asked the first officer to cancel our push clearance with ZZZ ramp control. I told the ramp 'pushback canceled'. I don't recall receiving a response from ramp. After approximately 15 seconds; the aircraft began moving aft and I restated 'stop. Pushback canceled. Cancel push.' the tug driver stated 'set brakes. Set brakes!' the aircraft had moved 3-6 feet in this time. Normal pedal braking was applied to smoothly stop the aircraft and the parking brake was set. Ramp then stated; 'I thought you had set your brakes'. I replied 'I wasn't told to set brakes'. A new tow bar was located; maintenance arrived and provided an inspection; and pushback continued within 3-5 mins. No further issues.

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Original NASA ASRS Text

Title: B737 Captain reported on pushback a miscommunication from the ground crew resulting in an uncontrolled movement of aircraft.

Narrative: At [time] received 'ramp ready' and completed before push checklist. Received push clearance and communicated with ramp that 'brakes released; cleared to push'. Normal push forces were felt for several seconds followed by a slightly unusual jolt. The tug brought the aircraft to a relatively quick stop. I queried 'did something break'? The tug driver responded; 'I think maybe the shear pin broke'. The aircraft was stationary and I asked the First Officer to cancel our push clearance with ZZZ ramp control. I told the ramp 'pushback canceled'. I don't recall receiving a response from ramp. After approximately 15 seconds; the aircraft began moving aft and I restated 'Stop. Pushback canceled. Cancel Push.' The tug driver stated 'Set brakes. Set Brakes!' The aircraft had moved 3-6 feet in this time. Normal pedal braking was applied to smoothly stop the aircraft and the parking brake was set. Ramp then stated; 'I thought you had set your brakes'. I replied 'I wasn't told to set brakes'. A new tow bar was located; maintenance arrived and provided an inspection; and pushback continued within 3-5 mins. No further issues.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.