Air carrier load planner reported they believed ramp lead falsified loading document. Destination un...

Narrative:

Ramp lead for [the] flight called me after the flight had pushed out because the system wouldn't allow him to finalize. I then noticed he had hazmat in pit 4 but had only scanned 10 bags. The ramp lead then stated on a recorded call aircraft batteries are not hazmat. I then informed him that they in fact are. He proceeded to tell me he would fix the problem and hung up the phone. I think [he] noticed that the bag count in pit 4 suddenly changed from 10 to 15; but the scanned count which is recorded on the remarks line remained at 10. Once the ramp lead changed the bag count in the weight field to 15; the system allowed him to finalize. I then proceeded to inform both my lead and shift manager that I believed the ramp lead had just falsified the [load report] because it shows he only scanned 10 bags into the pit.we asked ZZZ to audit the flight on arrival; and as it turns out there were not 15 bags in pit 4 with the dangerous goods; and as a result of the ramp lead manually changing the numbers he then deleted 20 bags out of the forward pit. Once the plane arrived in ZZZ the ramp at ZZZ reported both the forward and aft cargo compartments baggage numbers were wrong. There were 20 bags missing from the [load report] that were actually in the forward compartment; and in the aft compartment there was only 10 bags.

Original NASA ASRS Text

Title: Air carrier load planner reported they believed Ramp Lead falsified loading document. Destination unload audit confirmed incorrect bag count; and Hazmat incorrectly configured for air shipment.

Narrative: Ramp Lead for [the] flight called me after the flight had pushed out because the system wouldn't allow him to finalize. I then noticed he had Hazmat in Pit 4 but had only scanned 10 bags. The Ramp Lead then stated on a recorded call aircraft batteries are not Hazmat. I then informed him that they in fact are. He proceeded to tell me he would fix the problem and hung up the phone. I think [he] noticed that the bag count in Pit 4 suddenly changed from 10 to 15; but the scanned count which is recorded on the remarks line remained at 10. Once the Ramp Lead changed the bag count in the weight field to 15; the system allowed him to finalize. I then proceeded to inform both my Lead and Shift Manager that I believed the Ramp Lead had just falsified the [load report] because it shows he only scanned 10 bags into the pit.We asked ZZZ to audit the flight on arrival; and as it turns out there were not 15 bags in Pit 4 with the dangerous goods; and as a result of the Ramp Lead manually changing the numbers he then deleted 20 bags out of the forward pit. Once the plane arrived in ZZZ the ramp at ZZZ reported both the forward and aft cargo compartments baggage numbers were wrong. There were 20 bags missing from the [load report] that were actually in the forward compartment; and in the aft compartment there was only 10 bags.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Attributes
ACN	1659335
Time
Date	201906
Place
Locale Reference	ZZZ.Airport
State Reference	US
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Parked
Flight Plan	IFR
Person 1
Function	Other / Unknown
Events
Anomaly	Deviation - Procedural Published Material / Policy Deviation - Procedural Hazardous Material Violation Deviation - Procedural FAR Deviation - Procedural Weight And Balance

Air carrier load planner reported they believed ramp lead falsified loading document. Destination unload audit confirmed incorrect bag count; and hazmat incorrectly configured for air shipment.